The ITS transformation to the Service Management Program was completed on June 30th, 2016. Current program information is now on the Service Management Office website.
Please refer to http://smo.psu.edu for information and questions.
October, 2015 update
Service Portfolio Management
Penn State IT Process Owner: Christy Long (acb3@psu.edu )
ITS Process Manager: Mark Staub (mds286@psu.edu)
ITS Subunit Liaisons:
- AIS, Bob Lambert, Jonathan Rotholtz
- DC,Mark Campbell
- IdS, Ben Battaglia
- SaS, Kurt Baker
- OIS**, Richard Sparrow
- TLT, Brad Kozlek
- TNS, Mark Katsourus
- VPO, Krystal McMillen
**NOTE: SOS is now OIS and is in transition. Chris Ritzko is OIS Unit Coordinator.
Project Portfolio Management
Penn State IT Process Owner: Mark Linton, mhl100@psu.edu
ITS Process Manager: Mark Staub, mds286@psu.edu
ITS Subunit Liaisons:
- AIS, Bob Lamabert, Jonathan Rotholtz
- DC, Mark Campbell
- IdS, Ben Battaglioa
- SaS, Kurt Baker
- OIS**, Richard Sparrow
- TLT, Brad Kozlek
- TNS, Phil Devan
- VPO, Krystal McMillen
**NOTE: SOS is now OIS and is in transition. Chris Ritzko is OIS Unit Coordinator.
Resource Portfolio Management
Penn State IT Process Owner: Deb Johnson, daj8@psu.edu
ITS Process Manager: Rhonda Brown, rzm1@psu.edu
ITS Subunit Liaisons:
- AIS, Shawn Smith, Alex Pollock
- DC, Hank Moeller
- IdS, Ben Battaglia
- SaS, Chris Luca, Jimmy Vuccolo
- OIS**, Richard Sparrow
- TLT, Barb Polka Smith
- TNS, Jerry Krawczyk
- VPO, Joannie Bucha
Project Management
Penn State IT Process Owner: Rose Pruyne
ITS Process Manager: Jennifer McCaulley
ITS Subunit Liaisons:
- AIS,
- DC,
- IdS,
- SaS,
- SOS,
- TLT,
- TNS,
- VPO,