The ITS transformation to the Service Management Program was completed on June 30th, 2016. Current program information is now on the Service Management Office website.
Please refer to http://smo.psu.edu for information and questions.
Frequently asked questions about the ITS/ITX Transformation project
- Contact the Service Management Office (SMO) with any questions at the Service Management Office (Submit an IT Request).
- Who are the Process Owners and ITS Process Managers?
- Who are the ITS subunit liaisons and what is their role?
- Who are the ITS Unit Coordinators?
- Is there a Change Management User guide?