The ITS transformation to the Service Management Program was completed on June 30th, 2016. Current program information is now on the Service Management Office website.
Please refer to http://smo.psu.edu for information and questions.
This page is for posting general presentations around the ITS/ITX Transformation project.
- May 28th ITSM Meeting presentations:
- April 23rd ITSM Meeting presentations:
- April 9th: Service Catalog and Request Fulfillment Kickoff meeting
- April 9th: Overview of services within ITSM? – slides from Mark Sterner, VMWare