The ITS transformation to the Service Management Program was completed on June 30th, 2016. Current program information is now on the Service Management Office website.
Please refer to http://smo.psu.edu for information and questions.
Senior Leadership Team (SLT) Presentations
NOTE: Presentations are stored on Box and shared with “People in this company”.
- 2.8.16 SLT Presentation (Knowledge Management)
- 10.26.15 SLT Presentation (Roles)
- 10.12.15 SLT presentation (Service Request Fulfillment)
- 7/13/15 SLT Presentation (Service Manager)
- 5/11/15 SLT Presentation (Service Catalog and Shared End User Portal)
- 4/13/15 SLT Presentation
- 3/23/15 SLT Presentation