By Barbara Coopey, assistant head of Access Services

Did you ever have a WorkFlows Circulation or Reserves question and was not sure who the best person would be to contact?

In order to improve communication and assist library staff with their circulation and reserves questions, the SirsiDynix Circulation-Reserves Expert Team created an online form for you to ask questions. The “Ask the Expert Team a Question” is located on the team’s intranet web page https://www.libraries.psu.edu/psul/groups/intranet/lias_unicorn/circresteam.html. It is also linked from the Access Services Intranet web page https://www.libraries.psu.edu/psul/access/intranet.html. Questions can be short like, “What is meant by the date in the Last Discharged field?” or more in-depth like asking for assistance or documentation on a particular process. Your question will be referred to the experts and someone from the team will reply to your question.