By Steve Houck, request fulfillment/record maintenance support specialist, Library Annex

What do you do if you are approached by a visitor who lacks a University Libraries account and wishes to obtain material housed at the Library Annex? Although the Annex is not open to the public, its holdings are equally available to visitors of the University Park campus who do not wish to have a library account. The recently revised version of Access Services Training Bulletin #13, “Requesting Annexed Material for Visitors” guides you through the procedure for circulating annexed items for visitors using only Workflows and the recently added AX-VISITOR User ID profile.

Also available is the new Access Services Training Bulletin #47, “Requesting Material via a Department Charge” which guides University Libraries staff through the process of placing holds on material needed for departmental use by using a department User ID. Entering the name of the requesting individual within the comments field of the Place Hold function allows staff to easily identify who in the department is in need of the material.

Access Services Training Bulletins are located on the Intranet at https://www.libraries.psu.edu/psul/access/intranet/minsaccesscouncil/trainingbulletins.html