by Lisa Moyer, information resources and services supervisor-manager, Behrend College, Penn State Erie
Recently, the Fees and Fines Waivers Subgroup of the Access Services Council updated Guideline UL-ADG08 (Fees and Fines Waivers) in order to remove outdated documentation, provide clarification on fine cancellations for returned lost materials and revise contact information for patron billing queries.
A copy of Guideline UL-ADG08 may be accessed from the University Libraries Policies and Guidelines web site https://www.libraries.psu.edu/psul/policies.html.