Countdown to 2FA: Two Weeks

submitted by Dace Freivalds, I-Tech

thermometer showing 82% Libraries enrollment in 2FA

As of April 21, the Libraries has reached 82% enrollment in two-factor authentication, or 2FA.

We’re getting close — 424 or 82% of the Libraries’ 519 employees have enrolled in 2FA as of April 21. Kudos to the following departments and campus libraries for achieving 100% enrollment by April 21: Digitization and Preservation, MTSS, Knowledge Commons, Publishing & Curation Services, I-Tech, Altoona, Berks, Brandywine, Fayette, Greater Allegheny, Lehigh Valley, Shenango, and Wilkes Barre!

Not Enrolled Yet?

Identity Services will continue to send weekly email reminders to all individuals in the Libraries who have not yet enrolled. Remember that as of May 10 you will not be able to access anything protected by WebAccess until you enroll. This includes services such as UCS, ESSIC, the Libraries’ intranet, My Library Account, Angel, and Canvas.

Go to Get2FA.psu.edu to enroll and for answers to frequently asked questions. You can also stop by I-Tech during one of the four remaining drop-in sessions. The sessions are on Friday, April 29, and Friday, May 6, at 10:00 a.m. and 3:00 p.m. in the I-Tech Training Room in Paterno Library, University Park; registration is not required. Bring your Penn State ID with you (or jot down the last four digits of your nine-digit Penn State ID) — you will need this information to enroll. If these times don’t work for you, contact Ryan Johnson (rxj15) to set up an individual session.

2FA Tip of the Day – What should I do If I Get Locked Out of 2FA?

As a security measure, you will be locked out of 2FA after ten consecutive attempts to log in to WebAccess using 2FA fail. This might be caused by not responding to multiple push notifications because the Duo Mobile app is not open, by selecting the wrong device (calling an office landline when at home or by selecting a device that’s not properly enrolled), or automatic log in attempts by a 2FA-protected system when a user isn’t expecting them. Regardless, once you’ve been locked out by 10 consecutive failed log in attempts, you will need to contact the IT Service Desk at 2FAsupport@psu.edu or 814-865-4357 for assistance.