Reading about cultural differences is one way to learn about others. But textbooks are not enough. Reading words alone does not provide reflection into the human experience- the emotions, connections, and basic needs we all share. Sharing their cultures, discussing tolerance and other social issues leads not just to knowledge of the other, but also reflected knowledge of the self, as seen through the other’s eyes.
Studying intercultural communication involves more than just language barriers. Other cultural considerations include: gender differences, generational differences, and socio-economic differences. These components overlap and create complex layers that can make even daily interactions a lesson in cultural differences. Having a background in intercultural instruction can bridge these divides.
Intercultural skills are vital in today’s global marketplace. For managers, business dealings can run more smoothly and have greater persuasive influence if they pay attention to, and acknowledge, cultural differences.
For employees, strong intercultural communication skills can help them adapt to new work environments, prevent culture shock, relate better to their co-workers, and enhance cultural awareness and practical skills.
