Tag Archives: computer lab

How do I… connect to my files on PSU computers from home?

You may never have heard of PASS space or UDrive, but if you’ve used any public computers on campus, you’ve used one of them.  Both PASS space and UDrive are servers on which your personal files are stored with lab computers and podium computers.

You can access those files from other computers, like faculty laptops and personal computers at home.  How?

If you’re connecting from a computer on campus (wired or wireless), please skip this step.  Computers that are NOT on campus must use the VPN tool first.  You can download the tool here (faculty laptops already have it installed).  You’ll have to log in to download the software.  Once you’ve installed it, you must use it each time you connect to PASS or UDrive from off campus.  Select the “ISP to PSU” connection when you launch the VPN software.

Faculty computers and staff computers that our department has disbursed all have a little program installed called “Map Pass and Udrive.”  If you click on your Windows button in the bottom left-hand corner of your desktop, then select “All Programs,” you should see it listed near the top.  It has a little smiley face on a folder as an icon.

If you’re using your personal Windows computer, you can get the Map PASS and UDrive software here.  If you’re using your personal MacIntosh computer, you can download it here.  Install it, and you’ll have the same shortcut with the smiley face.

The following image is what the software looks like when you launch it.  Enter your Penn State Access account, your password, then click connect.  You only need to connect to your user folders – not the root folders.

Congratulations!  You should now have easy access to the folders where your files are stored on public computers!  If you’re not sure which to use, don’t hesitate to give us a call (717-749-6300) or send us a quick message to the Help Desk (helpdesk@ma.psu.edu).  We’d love to assist you in your accessing everything that you need, no matter where you are.

Lab News

Many thanks to the helpful staff of the Academic Support Center: they’re partnering with ITS to extend the hours of availability for the General Studies 101A Computer Lab and Collaboration Space! New hours for  standard academic weeks are as follows:
8:30 am – 7:00 pm, Monday through Thursday
8:30 am – 4:00 pm, Friday

Students who need to use public computers during hours not listed here can use the Library, which has also partnered with ITS to extend hours of availability for students.  Regular hours for the Library are as follows:
8:00 am – 10:00 pm, Monday through Friday
4:00 pm – 10:00 pm, Saturday
Noon – 10:00 pm, Sunday

We will be extending lab hours at the end of the semester to accommodate student computing needs for finishing projects and papers.

Other lab news is VERY exciting!  We are piloting a new program introduced by CLM (Cooperative Lab Management at University Park – the group that manages lab computers here).  This program is called LabChat and is currently available on all lab and public computers supported by Mont Alto campus ITS.  Users who are logged into lab and public computers can now click on a shortcut on the desktop that will open a chat window.  Lab consultants are available through LabChat to answer basic questions about computer and software use.  In the case that a question is asked that requires help from our local department, the consultants will immediately contact us for support.  LabChat adds one more resource for assistance for our campus computing community.  Try it and let us know what you think!

 

Collaboration – to build better collaboration!

Our department collaborated extensively with many people this summer to deliver our students better spaces in which to work in our dated public computer lab in General Studies 101A. We consulted with Media Commons from University Park, imagineered with EFS to customize furniture, planned and troubleshot with our Physical Plant on campus to do the hard work that needed to be done, and put our ITS heads together to compose the best possible combination of function, practicality, and aesthetics.

Until the renovation, this lab was configured as it had been for many years. Twenty-eight student workstations filled the room in four rows of tables. We provided a scanner, a signature station, a black laser printer, and a color laser printer in this space for student use. Collaboration happened in this room, but only awkwardly. Thanks to Nick Smerker for taking pre-construction shots of the lab in use, last spring:

Problems in the room ranged from issues with running cabling from the walls down the rows of desks to poor lighting to minimal space for movement to old paint and carpet and furniture. Students used the space, but primarily as a place to do the bare essentials of computing.

We set out with several goals in mind. First, we didn’t want to lose any more workstations than possible for the room. It has only been rarely that the lab fills to capacity, but during those busy parts of the year, we can’t spare any seats. We managed to use twenty-six regular desktop computers, with seating for six laptop users – an improvement of four computers in the space. Second, we wanted to provide more effective spaces where collaboration can happen. The two collaboration tables that we imagineered each allow for two public computers with smart podium monitors to work alongside three individual laptops – when the large digital displays are turned on, all you have to do is click the “Share” button on your cable for your screen to show on the TV. The standing computer stations allow for students to use the computers to print jobs quickly without the hassle of settling into seats. Our department can adjust the station heights as we see fit, and two of them are exactly in the prescribed range for chair-bound users to use. Also, we desired to deliver a warmer, more welcoming environment – one that aligns with the beauty of the campus. Finally, we did what we could to conserve both energy resources and money. Those tables that line the walls of the new room are cycled-down from a classroom computer lab.

The feedback that we’ve received since opening the lab has been overwhelmingly positive. Students who returned this fall from previous semesters are astounded at the difference. Students who arrived for their first semester a few weeks ago have made themselves at home in the space. Use of the room seems to have increased, and if we have the opportunity to add more good collaboration spaces in other areas of the campus, we’ll seriously consider it. What do you think?