PSU Dept. of Meteorology BigFix Deployment

Self Service Software Installation and Upgrades using BigFix Offers

Windows and Mac computers with BigFix installed can receive “offers” from BigFix Operators. Offers are actions that allow computer users to perform tasks that otherwise require administrator privileges.

The most common reason to use an offer is to install software when it is convenient for you and/or the application upgrade/install can only take place when existing application is not running.

Offers are viewed and accessed via the BigFix Support Center application.

Windows Instructions:

Mac Instructions:

Windows:

The BigFix icon appears in the task bar notification area. Click on the icon to open the IBM BigFix Support Center.

Offer_Windows

Viewing the offers:

To view the offers available to run on your computer

  1. Open the BigFix Support Center
  2. Click on the “Offers” tab at the top of the window

OfferView\

Installation/Upgrade Progress:

After accepting the offer will disappear from the Offers Tab.  You may track the progress of the installation/upgrade by clicking on the Progress tab at the top of the window.

OfferRunning

Upon completion you will see a Status of Completed.

OfferCompleted

 

Mac:

The BigFix icon appears in the menu bar at the top right of the screen. Click on the icon to open the BigFix Support Center.

macConsole

Viewing the offers:

To view the offers available to run on your computer:

Notices about new offers may appear like the following:

screen-shot-2016-09-29-at-11-34-59-am

Otherwise can be found in the BigFix Support Center

Click on the “Offers” tab at the top of the window

screen-shot-2016-09-29-at-11-35-48-am

Installation/Upgrade Progress:

After accepting the offer will disappear from the Offers Tab. You may track the progress of the installation/upgrade by clicking on the Progress tab at the top of the window.

screen-shot-2016-09-29-at-11-36-16-am

Upon completion you will see a Status of Completedscreen-shot-2016-09-29-at-11-39-35-am screen-shot-2016-09-29-at-11-40-01-am