I’ve just spoken with the engineer, and it looks like the earliest he can come out to fix Orbi is October 8th (provided the parts arrive this week).
It has been a week since Orbi went down, and I know that you are waiting anxiously for your results. Unfortunately, there’s still no news. The engineer contacted me yesterday and ordered parts, which haven’t arrived yet.
No news about the Orbi. Queue is growing…
Orbi is down for unknown time: it needs a new part (or two) installed. I will keep you posted.
As of 7 PM, no news.
Orbi is down, and as of 3 PM, I have not heard back from the service support, all engineers must be busy.
MALDI is ready for your samples.
It is nice to be back! Orbi is pumping down, and if all goes well, it should be ready to run samples by tomorrow evening.
Yuanjun’s second set of data is being processed, which will take the rest of the day. Meanwhile, I’ll be working on Ana’s and Sarah’s samples.
MALDI TOF is standing by, waiting for your samples.