By definition, a persona is a fictional, yet realistic, description of a potential user of a product or service. In this case the users we’re talking about our students with disabilities, and the service is online education.
So, why create these types of personas? A few reasons:
- Personas allow us to “put a face” on our growing population of students who receive accommodations due to a wide range of disabilities.
- Personas facilitate conversations and training around best practices for designing and teaching online courses.
- Personas can help everyone to create more inclusive learning experiences for all students by creating empathy for people with different abilities.