Day 1 of 4. What’s Cisco Unity Connection all about?
- Unity for those who don’t want MS Exchange integration
- Cisco’s current (Linux-based) platform. No Windows components for Connection 7.x
- Hot redundancy/load balancing rather than failover
- Modern features: e-mail delivery of VM, visual voicemail, more
- Calling search space/partitioning allows functional segmenting of the voice mail system
Licensing
- Workspace licensing. Per-phone cost is “slightly more” (instructor’s words) than just phone licensing (a la carte) for use on Comms. Manager. Avoiding WSL will probably cost more in the long run.
PBX Integration
- CUCM (Skinny), SIP trunk to any SIP system, PIMG for Avaya/Nortel systems
- Multiple integrations to same Unity system. Several phone systems could participate in same Unity–CUCM, OpenSER, Avaya, CUCM over SIP trunk…
Installation
- Identical to current Communications Manager installation
- Connection is pre-configured to start most services by default, unlike CUCM which has most turned off by default
- Use Realtime Monitoring Tool for server/cluster analysis, diagnostics, troubleshooting, stats
Administration looks like a familiar mix of Communications Manager 6.x screens and Unity 4.x screens. Finishing off the day by setting up the lab.