Tag Archives: undergraduate education

FERPA vs. Facebook: Observations on student privacy

A recent posting by a friend on Facebook examining Facebook’s changing privacy policy from 2005 – present got me thinking about students and the various ways they are impacted, directly and indirectly, around privacy.

On the one hand, as university employees and people who work with student data, we must adhere to FERPA guidelines.  From Penn State’s own FERPA FAQ:

“If you’re a student, it’s important for you to understand your rights under FERPA. If you’re a parent, you’ll need to understand how the law changes once your student enters a post-secondary institution. If you’re an employee of Penn State with access to student education records, you’re obligated to comply with FERPA and to protect those records according to the law.”

What are education records you might ask?

  • Grades
  • Class lists
  • Student course schedules
  • Disciplinary records
  • Student financial records
  • Payroll records for employees who are employed as a direct result of their status as students

So this makes sense, right? As someone with access to massive amounts of student data, I certainly respect and adhere to the FERPA guidelines.

Moving on to Facebook, I find students really don’t seem think about privacy.  When I taught IST 110, one of the first things my TA and I would do is go out and look for every single student on Facebook as well as run their name through Google. What we found, particularly on Facebook, is 70-80% of my students had publicly-open profiles.  This led to some very entertaining slide shows, where I would begin by pointing out cases of people losing jobs, wives, husbands, or even careers by what they post online, in the public.  Then I moved into images and quotes from my students that have publicly-open profiles. 

Some students played along, some students were embarrassed and some were irritated with me.  “How could Bart do this to me?!?!?!”   Easy, you have an open profile, ANYONE can do this to you. 

One of my course objectives dealt with building privacy awareness and helping my students identify and deal with privacy concerns. By the end of my 2-week social network module and the Facebook activity, nearly ALL of my students had private profiles, many choosing to create FB lists to manage who sees what information.  Objective achieved.

My question is this: How can we raise privacy awareness at the university level with undergraduate students?  Many seem oblivious to privacy concerns, choosing to post material on FB dealing with their own grades, classmates performance, disciplinary actions, and finally things that could cost them an internship or job opportunity.  Many students proclaim “That’s not FAIR!“, and to an extent I agree!  Unfortunately even if we agree the practice of employers withholding opportunities is unfair, it’s reality. Just take a glimpse at all the social networking search services employers are using, like Spokeo.
 

Gaining perspective

I recently worked on a report for the University Advising Council (UAC), examining students who performed poorly and dropped into a classification called “non degree, conditional” students.  Basically like academic probation.  If a student performs poorly and accrues what we call deficiency points, at a certain threshold he or she is moved out of a selected major and into this category. Then, the student has ~40 credits to try and pull out of the academic hole, and re-admit to a degree program.

Of the cohort we examined over a 4-semester period, over half of the students appeared to drop out once they were removed from a selected major and classified as non degree, conditional students.  At a place like Penn State, with 70,000+ undergraduates around the state, the number of students that fall into this category is relatively small (less than 1% of the population). 

What impressed me about the University Advising Council is their passion about these students.  The advising council really stresses treating each student as an individual, and we don’t want to see individuals fail.  I’m happy to continue supporting this group, and working with the data to help us better understand the circumstances that leads to students falling into this category and what types of interventions we can devise to help students avoid this, or help pull them out of this classification.