Penn State’s John Ellenberger earned a national award from the Education Advisory Board for his behind-the-scenes work on the Starfish student success platform at Penn State.
News and Updates
Role cleanup
Are you unable to log in to Starfish, or have you lost Starfish features you've had access to in the past? General Adviser and Academic Records and Support roles are now "locally assigned," meaning that a Starfish Role Manager at your campus/college needs to assign...
Dates for fall 2022 progress reporting
Instructors and TAs will be asked to provide feedback to students in their full-semester undergraduate courses at two points in the fall semester. Early Progress Report (EPR): Tues., Sept. 6 – Wed., Sept. 14 (weeks 3–4) Mid-Semester Progress Report: Mon., Oct. 3 –...
Submit course feedback outside of progress reporting periods
The mid-semester progress reporting period has closed, but did you know instructors can submit student feedback at any time during the semester? In addition to the two undergraduate progress reporting campaigns, instructors can always alert advisers and others to a...
Experiencing login errors or timeouts on Firefox?
A browser upgrade in Firefox (v. 96), released Jan. 11, 2022, is causing some Starfish users to experience login errors or unexpected timeouts. The latest version of Firefox has settings in place that appear to be causing this issue. Currently, the browsers most compatible with Starfish are Edge, Safari, and Chrome. If you must use Firefox, continue reading for instructions on how to adjust your browser settings.
Redesign of the Starfish Info website
The Starfish Info website has been redesigned for an improved user support experience. On the new site, you will find: Improved site design and navigation Quick start guides for advisers, instructors, and students Streamlined support with new ServiceNow incident and...
Dates for spring 2022 progress reporting
Instructors will be asked to provide feedback to students in their undergraduate courses at two points in the spring semester. Early Progress Report: Monday, January 24–Wednesday, February 2 (weeks 3–4) Mid-Semester Progress Report: Monday, February 21–Wednesday,...
Scheduled maintenance and system performance
From Thursday, Dec. 2, 10:00 p.m. – Friday, Dec. 3, 4:00 a.m. (ET), EAB will be completing scheduled maintenance of Starfish. During this window, there will be downtime of approximately 120 minutes for the Success Network and Appointment features. On Friday and over...
Scheduled maintenance and system performance
From Fri., Oct. 29, 11:59 p.m. – Sat., Oct. 30, 5:59 a.m. (ET), EAB will be completing scheduled maintenance of Starfish. During this window, there will be a brief period of downtime of approximately 60 minutes. You may also experience some slowness in Starfish on...
How to give progress survey feedback on graded work (for instructors)
The flag “To student: I have concerns about your scores on graded work” was not included as a selectable option for the fall 2021 early indicators progress survey. However, instructors still have the ability to give this feedback if the other progress survey options do not fit. There are a couple of ways to do this based on your situation.
