Penn State-specific guides
Getting Started quick start guide (pdf). A guide to setting preferences, updating contact information, and navigating Starfish’s basic functions.
Progress Report quick start guide (pdf). A guide that orients faculty to the progress reporting features in Starfish.
Getting Started with Starfish for Academic Advising (pdf). A Penn State-specific hands-on training guide to the basic Starfish functions that will be used by academic advisers.
Responding to Warning Flags. A guide for advisers of students who receive warning flags during progress reports.
User guides provided by Starfish
Online Appointment Scheduling (pdf). This document provides detailed guidance on setting up office hours in Starfish, making appointments with students, and documenting outcomes. It is not specific to Penn State, but defines some key Starfish terminology.
Kiosk and Waiting Room Management (pdf). This document describes the main workflows associated with having students check in for scheduled appointments and walk-ins at a computer kiosk.
How to Document Attendance at Events (pdf). This document explains how to use the Event attendance feature in Starfish.
At least one representative from each college and campus attended a Starfish training session, and is the point person for Starfish training and user questions for their college or campus.