Most modern email software send Unicode (UTF-8) email by default. Therefore the procedure is:
- Open a blank new message
- Switch your keyboards to the appropriate script.
- Type the message then send it. It will be properly encoded.
The above procedure works for UCS Zimbra, Microsoft Outlook, Apple Mail and other clients.
Non-Penn State Email
If you send or receive emails from outside the Penn State network, it may be be routed through a server which does not properly process Unicode. Therefore you may receive an ill formatted email and a user could report that your message is garbled.
HTML or Formatted/Rich Text Mail
Any option which allows you to change fonts may result in a message with a font not contained on the other user’s
Other Communication Tools
Most modern communication tools support Unicode (UTF-8) input. Switching keyboards works for most cloud based communication tools including Yammer, Wikispaces, Sites at Penn State, Adobe Connect chat, Twitter, Facebook and others.