Author Archives: Ed McGowan

Student Affairs web server maintenance event

To all Student Affairs staff:

Between Saturday, July 11, 2015 9am – Sunday, July 12, 2015 5pm, web services on SAS4 and SAS3080 will be intermittently down in order to upgrade from Windows Server 2003 to Windows Server 2012.   This large maintenance window is necessary to complete a major project.  You will see from the list below that Student Affairs has many websites and most listed are configured with databases.

The reason for this maintenance window is that Windows Server 2003 is rapidly approaching End of Life (July 15, 2015), and Student Affairs IT personnel have been working fervently to prepare for the upgrade of the affected systems.

The services impacted are as follows:

Student Affairs main public website (studentaffairs.psu.edu, also www.sa.psu.edu)
Student Affairs Intranet (stuaff.sa.psu.edu)
Edge (edge.psu.edu)
Victim Resources
Penn State Pride Week (pride.psu.edu)
National Coming Out Week (ncodw.psu.edu)
Penn State Parents Program (parents.psu.edu)
Parent Info (parentinfo.psu.edu)
Career Fairs (careerfairs.psu.edu)
myUHS
RxLion pharmacy prescription refills
Advisor/Co-Advisor Request
Alumni NLACN Request Form
BAC Calculator
Basics Tracking
CAPS’ Community Provider Database
Career Fair Payment
ResLife Climate dashboard
ResLife Climate reporting
Club Sports Programs
Directors Meeting Minutes
Display Greek Chapters
Educational Programming Record
Elections
Elections Ballot Builder and Reporting
eStudentUnion
Going Global
Involvement Fair
JACS
JACS NonDisclosure
JACS Reporting
Student Conduct Know the Code
Legal Services Intake Form
LGBTQA Tally
LGBTQA Support Network
Nittany Lion Alumni Download
Nittany Lion Career Network (launch page)
Off Campus Living Postings
HUB-Robeson Center Office Space
Professional Activities Assistant Reporting
RL Directory
RLion – RA Incidents Online
SAIT Angel for Clubs setup
Sexual Violence Education at Penn State
Student Affairs Library
Student Organization Treasurers
Student Organizations – Directory
Titanium Kiosk
UHS Wiki
Union and Student Activities Dept Staff
View/Extract Parent Data Info
Welcome Week Leaders and Hall Haulers
Workshop: Find Your Future
Workshop: Introduction to the Isms
Workshop: Landlord/Tenant
Workshop: Power and Privilege
Workshop: Rayman’s Recipe for Career Success
Workshop: Stereotypes, Prejudice, and Discrimination
Workshop: Stress and Self-Help Strategies to Manage Stress (Pilot)
Workshop: Student Guide to Nutrition and Healthy Eating (Pilot)

Any problems after the window should be reported to saithelp@psu.edu.  

During the planned outage, we will share updates on our blog at: http://studentaffairsblogs.psu.edu/technology

SAIT Maintenance Window – December 29-31

To all Student Affairs staff:

From 8am-5pm on December 29-30, networking services in Boucke, HUB-Robeson Center and the Bank of America Career Services will be intermittently down in order to replace networking equipment.  Nine 48-port switches will be installed to replaced out-of-warranty, end-of-life equipment.   These installations are expected to be finished by December 30, with December 31 as an optional day if issues are encountered.

Also, during this timeframe, SAIT will be performing server maintenance which will involve approximately 150 servers. These servers will not impact email services (UCS) since that service is handled by ITS. Depending on complexity of the maintenance, this service window may extend itself into if not through December 31st.  SAIT will test for connectivity after the work is completed.  There are systems we cannot test beyond ensuring connection success:

  • RADLion
  • QS/1
  • Orchard/Harvest
  • Point and Click
  • Titanium

Users of these specific systems will be able to test beyond connectivity when they return to work or remotely.  Problems should be reported to saithelp@psu.edu.  

During the planned outage, we will share updates on our blog at: http://studentaffairsblogs.psu.edu/technology/

As always, if you have questions or concerns relating to this plan, please contact our Service Desk.

Thank You.

Update on SAIT Maintenance Window – March 2, 2013

Staff have finished moving the physical hardware to the Colocation Center and continue to migrate the File Server data.  All other data has been migrated.

As of 7:00pm, all services except File Services are available.  Services affected by the File Server outage include any service dependent on File Services: CAPS Titanium and SLS Intake Form.
Staff will continue to monitor the file server copying progress through the evening and we will update this alert as necessary. 
If you have any questions, email at help@sa.psu.edu and phone calls at 814.865.7210 will be answered.
Thank you.

FourWinds upgrade successful

FourWinds software was upgraded from 4.0.2.980 to 4.2.1.1245 yesterday afternoon.  New features include:

  • Added the GetDataUrl service to retrieve the page for passed data.
  • An enhancement to Hosted connection to connect to multiple back-end databases.
  • Content Store credentials can be saved in Content Manager for easier uploads.
  • A new script command that enables pagination of objects in other regions.
  • A new script command that enables users to go back/forward on HTML pages.
  • A new interactive script to directly initiate templates to play.

Planned Upgrade to FourWinds digital signage

We will be upgrading the FourWinds software on Thursday, September 6, 2012 at 3pm.   Upgrading is a 3-step process that we will do for you.

 

1. Upgrade the Signage Network database.  This takes about 5 minutes.

2. Upgrade the Content Manager client software.  This is the software you use to manage and schedule the content from your desktop.  We will push this software and it will take between 5 minutes to 2 hours.

3. Upgrade the Content Player software. This is the software on the signage players.  This is the computer actually running your content that is directly connected to the large screen monitor.  We have not upgraded this software yet, but the vendor assures us that it only take 5-10 minutes for each player. 

 

We fully expect that we won’t have any issues, but we are asking to see whether you can “deploy” any content before Friday for this weekend…..just in case.

 

Please let us know if this presents a problem….otherwise, we will begin the upgrade process at 3pm on Thursday.  The software upgrade does not require a reboot, so you probably won’t even know when it is done.  Please share this with your other signage colleagues.  

 

We will post this maintenance upgrade and an update to our blog athttp://studentaffairsblogs.psu.edu/technology