Category Archives: Uncategorized

May Downtime Schedule

Please remember May’s monthly patches will be done the evening of Tuesday, May 29th, due to Monday being Memorial Day.

Systems/ Services affected

  • All Student Affairs file servers (Unit Drives/ Division Shares)
  • CPR photo services for multiple systems
  • CAPS Medical Record System
  • USL Financials
  • ASA Reports
  • Climate System (RL)
  • All Student Affairs Web Pages (including but not limited to the following)
    • Elections.psu.edu
    • Edge.psu.edu
    • studentaffairs.psu.edu
  • University Health Systems
    • UHS Laboratory LIS Systems
    • UHS Pharmacy Systems
    • UHS Radiology Systems
    • DEV environment of Electronic Medical Record System

Please check SAIT’s web page (https://sites.psu.edu/technology) each month for any updates or changes to the schedule.

 

Downtimes 2018

As many of you are aware Information Security is a very critical part of Student Affairs IT.  A major part of information security is to keep servers and services up to date.  This is becoming more and more important as Student Affairs grows and the amount of servers is rapidly increasing (currently at 101 servers across all of Student Affairs).  To apply most updates, require that the server or services be restarted, thus the applications will not be available during that time.  To help reduce the impact to users SAIT is providing (below) a schedule of when these updates will be applied and which services will be impacted so they can plan accordingly. Please note that all updates will happen after normal business hours (starting at 6:00 p.m.) to reduce the number of potential users impacted.  Aside from unforeseen circumstances all servers/ services will be back up by 7:00 a.m. the following day.

Please check SAIT’s web page (https://sites.psu.edu/technology) each month for any updates or changes to the schedule.

Systems/ Services affected

  • All Student Affairs file servers (Unit Drives/ Division Shares)
  • CPR photo services for multiple systems
  • CAPS Medical Record System
  • USL Financials
  • ASA Reports
  • Climate System (RL)
  • All Student Affairs Web Pages (including but not limited to the following)
    • Elections.psu.edu
    • Edge.psu.edu
    • studentaffairs.psu.edu
  • University Health Systems
    • UHS Laboratory LIS Systems
    • UHS Pharmacy Systems
    • UHS Radiology Systems
    • DEV environment of Electronic Medical Record System

2018 Downtime Schedule
2/26/2018 (Monday after 6:00 p.m.)
3/26/2018 (Monday after 6:00 p.m.)
4/23/2018 (Monday after 6:00 p.m.)
5/29/2018 (Tuesday after 6:00 p.m.)
6/25/2018 (Monday after 6:00 p.m.)
7/23/2018 (Monday after 6:00 p.m.)
8/27/2018 (Monday after 6:00 p.m.)
9/24/2018 (Monday after 6:00 p.m.)
10/22/2018 (Monday after 6:00 p.m.)
11/26/2018 (Monday after 6:00 p.m.)
12/17/2018 (Monday after 6:00 p.m.)

Student Affairs Web Maintenance

Thank you for your patience. The following sites are available so far:

Site / WebApp New URL
edge.psu.edu
parentinfo.psu.edu
myUHS
RxLion pharmacy prescription refills
Climate dashboard
Directors Meeting Minutes http://studentaffairs.psu.edu/vpsa/dirmeetings/
Professional Activities Assistant Reporting
Sexual Violence Education at Penn State
Workshop: Find Your Future
Workshop: Introduction to the Isms http://edge.ps.edu/workshops/mc/isms
Workshop: Landlord/Tenant http://edge.psu.edu/workshops/sls/tenant
Workshop: Power and Privilege http://edge.psu.edu/workshops/mc/power
Workshop: Rayman’s Recipe for Career Success
Workshop: Stereotypes, Prejudice, and Discrimination http://edge.psu.edu/workshops/mc/stereotypes
Workshop: Stress and Self-Help Strategies to Manage Stress http://edge.psu.edu/workshops/stressmgmt
Workshop: Student Guide to Nutrition and Healthy Eating http://edge.psu.edu/workshops/nutrition

 

Student Affairs web server maintenance event

To all Student Affairs staff:

Between Saturday, July 11, 2015 9am – Sunday, July 12, 2015 5pm, web services on SAS4 and SAS3080 will be intermittently down in order to upgrade from Windows Server 2003 to Windows Server 2012.   This large maintenance window is necessary to complete a major project.  You will see from the list below that Student Affairs has many websites and most listed are configured with databases.

The reason for this maintenance window is that Windows Server 2003 is rapidly approaching End of Life (July 15, 2015), and Student Affairs IT personnel have been working fervently to prepare for the upgrade of the affected systems.

The services impacted are as follows:

Student Affairs main public website (studentaffairs.psu.edu, also www.sa.psu.edu)
Student Affairs Intranet (stuaff.sa.psu.edu)
Edge (edge.psu.edu)
Victim Resources
Penn State Pride Week (pride.psu.edu)
National Coming Out Week (ncodw.psu.edu)
Penn State Parents Program (parents.psu.edu)
Parent Info (parentinfo.psu.edu)
Career Fairs (careerfairs.psu.edu)
myUHS
RxLion pharmacy prescription refills
Advisor/Co-Advisor Request
Alumni NLACN Request Form
BAC Calculator
Basics Tracking
CAPS’ Community Provider Database
Career Fair Payment
ResLife Climate dashboard
ResLife Climate reporting
Club Sports Programs
Directors Meeting Minutes
Display Greek Chapters
Educational Programming Record
Elections
Elections Ballot Builder and Reporting
eStudentUnion
Going Global
Involvement Fair
JACS
JACS NonDisclosure
JACS Reporting
Student Conduct Know the Code
Legal Services Intake Form
LGBTQA Tally
LGBTQA Support Network
Nittany Lion Alumni Download
Nittany Lion Career Network (launch page)
Off Campus Living Postings
HUB-Robeson Center Office Space
Professional Activities Assistant Reporting
RL Directory
RLion – RA Incidents Online
SAIT Angel for Clubs setup
Sexual Violence Education at Penn State
Student Affairs Library
Student Organization Treasurers
Student Organizations – Directory
Titanium Kiosk
UHS Wiki
Union and Student Activities Dept Staff
View/Extract Parent Data Info
Welcome Week Leaders and Hall Haulers
Workshop: Find Your Future
Workshop: Introduction to the Isms
Workshop: Landlord/Tenant
Workshop: Power and Privilege
Workshop: Rayman’s Recipe for Career Success
Workshop: Stereotypes, Prejudice, and Discrimination
Workshop: Stress and Self-Help Strategies to Manage Stress (Pilot)
Workshop: Student Guide to Nutrition and Healthy Eating (Pilot)

Any problems after the window should be reported to saithelp@psu.edu.  

During the planned outage, we will share updates on our blog at: http://studentaffairsblogs.psu.edu/technology

Update – SAIT Server Maintenance

Server updates continue to progress.

Testing is done to the best of my ability. Users will need to test on 5-January-2015, after the rest of the updates are applied to be sure that all is well with the following:

  • BASICS/MIP
  • RADLION/PACS/MIRTH
  • ORCHARD HARVEST LIS
  • POINT and CLICK
  • QS1
  • UHS Printers
  • Titanium and Kiosks (production and test)
  • CAPS Videos
  • Career Services Videos
  • CAPS Home Drive (H:)
  • UHS Home Drive (H:)
  • UHS EMS/EMT systems
  • Boucke Printers
  • HUB Signage (Events Management and HUB Staff)
  • CAPS – Dictran
  • Contribute
  • CAPS Software on SACAPS-QLOCAL1 (BrainTree Test Battery II, CAPS Wiki, PsychCorp Center II, Q Local 3, Ti10, WJ III NU Compuscore and Profiles Program)
  • IVR
  • UHS Scanner

Thank You

SAIT Maintenance Window – December 29-31

To all Student Affairs staff:

From 8am-5pm on December 29-30, networking services in Boucke, HUB-Robeson Center and the Bank of America Career Services will be intermittently down in order to replace networking equipment.  Nine 48-port switches will be installed to replaced out-of-warranty, end-of-life equipment.   These installations are expected to be finished by December 30, with December 31 as an optional day if issues are encountered.

Also, during this timeframe, SAIT will be performing server maintenance which will involve approximately 150 servers. These servers will not impact email services (UCS) since that service is handled by ITS. Depending on complexity of the maintenance, this service window may extend itself into if not through December 31st.  SAIT will test for connectivity after the work is completed.  There are systems we cannot test beyond ensuring connection success:

  • RADLion
  • QS/1
  • Orchard/Harvest
  • Point and Click
  • Titanium

Users of these specific systems will be able to test beyond connectivity when they return to work or remotely.  Problems should be reported to saithelp@psu.edu.  

During the planned outage, we will share updates on our blog at: http://studentaffairsblogs.psu.edu/technology/

As always, if you have questions or concerns relating to this plan, please contact our Service Desk.

Thank You.

EMS Desktop Client Availability

Please note that Student Affairs will be performing some firewall changes over the weekend. The heaviest activity will be on Saturday during the day.
Please use the EMS WEB CLIENT if you are experiencing problems with the desktop client connecting.
reservations.psu.edu/EMSWebClient
If you are still experiencing desktop client problems on Monday, 3/17/2014, please call our Service Desk.
814-865-7210

Web Server Interruption

There will be an interruption of services on one of the web servers this afternoon, 3/13/2014 between 4pm-5pm while updates are applied.
Services affected:
  • Community Provider Database
  • EDGE
  • HUB (OfficeSpace, eSU, StuOrgsDirectory)
  • Parentinfo
  • Elections

Thank You.

Student Affairs Information Technology Service Desk
814-865-7210
saithelp@psu.edu