For CAPS staff:
For CAPS staff:
From: Network of People [mailto:L-NWOFP@lists.psu.edu] On Behalf Of SUSAN JONES
Sent: Thursday, March 01, 2012 9:00 AM
To: L-NWOFP@LISTS.PSU.EDU
Subject: [ALERTS] We are currently experiencing problems with many AIS services
An unexpected outage has occurred and we are experiencing problems with AIS systems such as ISIS, IBIS, ROSOCE, TSO eLION, and other related services. The situation is being worked on but there is no definite time of resolution at this point. Updates will be made available as soon as possible.
For more information, please contact AIS Support (ais-support@psu.edu).
For the most current information regarding this alert, please see http://alerts.its.psu.edu/alert-2244.
________________________________________________________________
I have sent an e-mail to all Student Affairs staff with AIS Accounts.
Thanks,
Cheri
Student Affairs Information Technology
Service Desk
814-865-7210
All Student Affairs staff,
The holiday season is nearing and we in Student Affairs Information Technology (SAIT) wish each of you a happy and safe holiday season.
In preparation for possible power outages over break, we are asking you to power off your workstation and any printers or copiers in your work area along with UPS and power backups before you leave for break. If there are staff members that have already departed for break, please turn off their equipment if possible. In addition, please lock up or take laptops and portable devices home.
SAIT will be performing maintenance on the Division’s IT infrastructure on Friday, December 23, 2011 and Tuesday, December 27, 2011. During those days, all IT services may experience intermittent outages. Please do not plan any work that requires access to IT services.
Our holiday schedule will begin at 5:00 PM on Thursday, December 22, 2011 and end at 8:00 AM on Tuesday, January 3, 2012 with the exception of the above statement. Our emergency contact number during the holiday break is 865-7210 (no change from normal operations).
Status updates concerning these outages can be read on our blog at http://studentaffairsblogs.psu.edu/technology. If you have further questions or concerns, please contact our office at 865-7210 or help@sa.psu.edu.
Thank you,
James Moore, Director
Along with our dedicated staff of Student Affairs Information Technology
Student Affairs Information Technology
The Pennsylvania State University
222 Boucke Building
University Park, PA 16802
814-865-7210
help@sa.psu.edu
http://studentaffairs.psu.edu/it
Attention:
Due to the scheduled power interruption by OPP for the Bank of America building (12/27/2011 from 7AM -5PM) , All STUDENT AFFAIRS SERVICES (email, calendar, web, file) will be unavailable during this outage. Student Affairs IT will be on-site to coordinate the powering down and eventual restoration of power to all server room equipment. All services are scheduled to resume by 5PM 12/27/2011. If there are any questions or concerns, please feel free to contact SAIT at 814.865.7210. Thank you.
Student Affairs Information Technology
The Pennsylvania State University
222 Boucke Building
University Park, PA 16802
814-865-7210
help@sa.psu.edu
http://studentaffairs.psu.edu/it