I’m playing the video but is has no audio.

Solution #1: Verify that playback computer volume is audible.

On iMacs, the volume Function buttons on the keyboard in the top row will adjust the system volume. Press F12 to turn volume up all the way. You should hear a chirp sound and see the volume adjustment indicator appear in white on a dark grey background each time you press F12. If you still do not hear any audio, restart the iMac. If you hear the chime when it restarts, the audio should be on and you should hear sound in your video file. If not please contact OBS support.

Classroom and Lab Computing (CLC) PCs do not generally have speakers. Make sure you have headphones plugged into the PC or verify lack of audio by moving to a Media Commons or CLC lab iMac.

Solution #2: Replace the microphone battery.

If you’ve been hearing hissing in prior recordings, it’s the first sign of a failing battery in the studio’s microphone. Remove the microphone from its shock mount after first removing the wind screen. Unscrew the two halves of the microphone body and replace with a fresh AA battery.


Did this solution resolve your issue?

Skip to toolbar