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Martin Shkreli is America’s favorite villain. Hatred for the guy who we see as a face for pharmaceutical greed crosses all boundaries of race and class. It brings together people of every political affiliation. And after all, he stands for everything we want to pretend doesn’t truly exist, right?

As a quick summary, Shkreli became well known (and reviled) first through his ownership of Turing Pharmaceuticals. The company bought a drug, Daraprim, that treats a disease particularly dangerous to HIV patients, and immediately shot the price up from $20/pill to $750/pill. Backlash was immediate and virulent–the idea of using your veritable monopoly on a life-saving drug to take money out of the pockets of the sick and dying was seen as an appalling use of power. Shkreli was later indicted on securities fraud and resigned as C.E.O. of Turing.

I’d followed the story obliquely through the occasional news article, but this week I saw one that caught my eye. This New Yorker article by Kelefa Sanneh was titled, “Everyone Hates Martin Shkreli. Everyone is Missing the Point.” In it, Sanneh makes the argument that while Shkreli is clearly relishing his role as the villain, many of the people criticizing him aren’t much better. Our politicians are perpetuating a system that disadvantages those in poverty when it comes to receiving prompt, effective healthcare. Why do we hate Shkreli instead of the system that allows him to be what he is? I don’t want to gloss over his actions, because he is clearly a criminal and even more dramatically just a nasty person. But he’s not the only thing to hate here.

Instead of just hating Shkreli, we should take his actions as a call to action of our own. What is to be done about pricing in pharmaceuticals? How can we create an ethical system that’s fair and effective both for saving lives now and promoting future development?

As with every issue, it’s more complicated than it seems–and it seems fairly complicated to start with. On the one hand, it may seem fairly straightforward that the first priority should be to the patients. Medication should be available to people who need it, regardless of their ability to pay. But where does insurance step in? Where do taxpayers step in to cover the uninsured?

The other problem comes with incentivizing the research, development, and testing of new drugs. It’s an unbelievably expensive process, and there are no guarantees that a drug will make it to market at every step along the way. So without the possibility of a huge profit margin, Big Pharma will stop developing drugs. And the government can’t step in to cover that difference–government grants are already shrinking and extending to remarkable levels of competition.

I’m not saying I have an answer. But I know the answer isn’t guilting one jerk into changing his drive for profit. This has given us the opportunity to examine our system, and I hope we take the chance.