Lesson 13: Working with Students on Phone Shifts |
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Simple phone transfers to another adviser do not need to be recorded unless there was a conversation about the student’s issues or status prior to the transfer.
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Review Advising Notes Guidelines in Adviser Training for an overview of advising documentation.
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Note – referrals to other university offices should be recorded with an advising contact, and a note if there are additional important details
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When in doubt, document!
Complete the “Working with Students on Phone Shifts” Quiz.
PLEASE REFER TO YOUR TRAINING TOPICS SHEET TO SEE WHO WILL REVIEW THIS WITH YOU.
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