| Lesson 12: Student-Centered Advising | ||||||
|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | 7 |
Now that you are set up with technology and have learned policies and procedures about Penn State, it is time to start reviewing more advanced advising practices. We will end this training program with some videos and articles that represent our philosophy of student-centered advising to get you started. Then, in our advanced adviser training program, we will go into much more detail about how we advise students through World Campus.
Learning Objectives
After going through Lesson 12, advising staff will be able to
- articulate the philosophy of advising;
- recognize the importance of effective communication with students;
- realize that there are many times difficult conversations with students are necessary;
- learn some tips for working with angry and frustrated students;
- refer students in crisis to the appropriate contacts; and
- discuss reflection videos with mentor, providing ideas and asking questions.
Readings
- Online materials
- “Developmental Academic Advising and Learner-Centered Education” (Hancock, 2004)
- “An Alternative to the Developmental Theory of Advising” (Lowenstein, 1999)
- “Strengthening the Position of Online Academic Advisers” (Hill, 2007)
- 7 Ways Advisers Can More Effectively Engage Online Students (Ohrablo, 2014)
- Academic Advising at Penn State: Components of Academic Advising, The Adviser as Educator, Effective Communication Skills, and Making Effective Referrals (PSU Advising Handbook, 2014).
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