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Summary/ Objective:

The Automation Specialist position is a member of the SYD Intelligent Devices Team or the Software and Controls Team and is a primary technical owner of assigned Industrial Automation product categories including Rockwell Automation. This team member will work cooperatively with the supporting sales team on strategic planning and leveraging emerging technologies to grow our customer base and resulting sales revenue. This unique role takes on many different forms throughout the entire life cycle of the automation solutions provided to customers.

Competencies, skills, and abilities:

• Experience in engineering, design, and/or integration of Industrial Automation and Control technologies including Motor Control, Machine Safety, Visualization, PLCs, Motion Control, Robotics, Process Control, and distributed I/O platforms.
• Ability to interpret and apply technical specifications, electrical schematics, and PLC programs.
• Strong Industrial Automation troubleshooting skills and ability to consult customers on options for resolution.
• Demonstrates technical and business acumen with a focus on the correlation of outcomes and solutions to sales
• Strong communication skills including presenting, training, and corresponding with all levels of manufacturing personnel.
• Ability to collaborate with sales teams, technical teams, and vendor representatives
• Ability to negotiate effectively at a high level and build strong relationships with customers and vendors
• Excellent customer service skills and a strong customer focus
• Strong entrepreneurial mindset

Essential Functions:

• Continuous growth in knowledge of the Industrial Automation market and industry trends, competitors, and leading customer strategies
• Demonstrate proven ability to develop and maintain strong supplier and customer relationships
• Works directly with customers on technical and commercial pre/post-sales engagements
• Monitor customer profitability within the Automation market with the use of Business Intelligence tools
• Support pricing strategies with technical and relationship knowledge that drive business growth
• Utilize reporting and business metrics to draw insights and strategies around focus areas of business & technology
• Assist in the development of annual goals and annual sales objectives
• Explore and determine new services and solutions to better serve the Industrial Automation market
• Collaborate with others and strategize on resource allocation and vendor alignment across all territories/branches, as needed
• Communicate, through various means, with all levels of leadership and technical audiences
• Other duties as assigned

Work Environment:

This job operates primarily in an office-type setting with the balance of the time split between visiting customer sites, and branches, and attending meetings. This position requires the use of standard office equipment such as computers, internet, smartphones, and photocopiers. The Automation Specialist will occasionally be required to visit projects on various sites. When at job sites you may be exposed to varying environmental conditions depending on the location or type of job site and associated weather.

Mental Demands:

• Able to gather information, use logic to analyze information, and adapt well to a fast-paced environment
• Ability to learn, grow, and adapt to change
• Ability and willingness to work collaboratively
• Self-motivated with strong problem-solving ability
• Willingness to give and receive constructive criticism
• Ability to analyze workload and establish priorities with time-sensitive deadlines
• Have and continue to develop sound decision-making skills

Physical Demands:

While performing the duties of this job, the employee is required to have:

• the ability to stand, walk for moderately long distances, stoop, kneel, crouch, and manipulate (lift, carry, move) weight up to 50lbs
• Ability to use a keyboard and type proficiently
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Travel:

Some overnight travel is required and the employee can reasonably expect less than 5% on average overnight travel to meet the demands of the position. Should travel be required a valid driver’s license with a clean driving record is required for this position.

Clearances and Certifications:

• Various clearances may be required. U.S. Citizenship or U.S. Permanent Resident status is required.

Education and Experience:

• Bachelor’s degree in Engineering or equivalent experience required
• Experience with automation equipment and technologies required
• Understanding of cloud-based solutions preferred
• Previous sales and leadership experience preferred
• Industrial market knowledge is preferred

Other Duties:

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.