By: Lauren Piciallo
According Webster dictionary, arbitration is a hearing and determination of a disputed case by an arbitrator. See https://www.merriam-webster.com/dictionary/arbitration. In short, arbitration is an alternative form of private dispute resolution separate from the court system; but if you have more questions about what arbitration is, now is the time to do your research. While arbitration may not regularly flow through the mind of the most people, it does impact most people’s lives. Many people are just a click away from entering the realm of arbitration, as many consumer disputes are resolved via arbitration pursuant to your contractual agreements.
Why does arbitration exist? Well arbitration can offer industries many benefits. Arbitration may be shorter, cheaper, and offer more specialized expertise than the court system. A strong federal policy favoring arbitration exists in United States law, and in most cases parties who agree to arbitration in a contract will go through with the process of arbitration should a conflict arise. Many contractual agreements are controlled by arbitration should a dispute arise including many consumer agreements or employment agreements. Arbitration agreements may be found in the agreement between a nursing home and its residents and families of residents. According to the New York Times, nursing home agreements which contained arbitration agreements have helped reduce the industry’s “legal costs, but it has stymied the families of nursing home residents from getting justice…”. https://www.nytimes.com/2016/09/29/business/dealbook/arbitration-nursing-homes-elder-abuse-harassment-claims.html?_r=0.
Well, that was until an agency within the Health and Human Services Department “issued a rule that bars any nursing home that receives federal funding from requiring that its residents resolve any disputes in arbitration instead of court.” Id. The rule cuts “funding to facilities that require arbitration clauses as a condition of admission.” Id. According to the New York Times, “this rule will affect nursing homes with 1.5 million residents and promises to deliver major new protections.” Stories like the one about a 100-year-old woman who was murdered by her roommate, which was initially blocked by the court, will no longer be blocked. Id.
Nevertheless, this change has raised controversy within the industry. The New York Times reported that Mark Parkinson, the president and achieve executive of the American Health Care Association, stated that the “change on arbitration ‘clearly exceeds’ the agency’s statutory authority and was ‘wholly unnecessary to protect resident’s health and safety.’” See id. To those within the nursing home industry, withholding the use of arbitration withholds a less costly alternative to court. Id. Further, some state that the new rule may drive up costs and force some homes to close. Id. However, others find that the rule will prevent embarrassing practices from being kept “under wraps.” Id.