Client Services

Lori Fisher

Our Client Consultant works with the Deaf, Hard of Hearing and Hearing individuals by empowering them with information, education, advocacy and community referrals to help with personal issues and resolve communications barriers. Contact Lori to schedule an appointment.

Health Workshops

Colon Health
Tuesday, April 16th

Thursday, June 20th

Workshops are held at Berks Deaf & Hard of Hearing Services, 2045 Centre Avenue, Reading, PA 19605 For more information, fill out our contact form or call 610-685-4520!

Hearing Aid Programs

You can recycle Hearing Aids Here, drop them off or mail them in to the office. 

We can help individuals access information to live better with a hearing loss.  We have applications available to apply for low cost hearing aids and low cost hearing aids repair.

Hearing Screenings

Available in English and Spanish!

Hearing screening allows hearing loss to be identified at a younger age. There is evidence that this is beneficial because early detection and management improve outcomes in terms of speech, language and education.

Parents may quickly recognize a baby as having severe or profound hearing loss, but moderate hearing loss or high-frequency hearing loss may go unnoticed for several years unless formally tested.

All babies should be screened for hearing loss no later than 1 month of age. It is best if they are screened before leaving the hospital after birth.

If a baby does not pass a hearing screening, it’s very important to get a full hearing test as soon as possible, but no later
than 3 months of age.

In the first few years of life, hearing is a critical part of kids’ social, emotional, and cognitive development. Even a mild orpartial hearing loss can affect a child’s ability to speak and understand language.

The good news is that hearing problems can be treated if they’re caught early — ideally by the time a baby is 3 months old. So it’s important to get your child’s hearing screened early and evaluated regularly.

Hearing Screenings are done at the BDHHS Office, Preschools and Health Fairs.  We do hearing screenings on individuals of all ages (children must be at least 3 years old).  For Berks County residents there’s no charge.  Out of County residents  there’s a small fee.  

Appointments are necessary for hearing screenings at BDHHS office.

If you fail the hearing screening, we will direct you to an Audiologist or ENT doctor for further testing and diagnosis.

Assistive Devices and Technology

Assistive Technology helps people who are deaf and hard of hearing to live more independently. Assistive Devices use auditory signals, flashing lights or vibrations to alert people with a hearing loss.

Listed are some examples of Assisted Devices:

  • Alarm Clocks – Most alarm clocks are designed with a combination of features (extra loud alarm, bed shaker) that are guaranteed to wake you up.
  • Baby Cry Signalers – Alerts you to baby sounds, most have an adjustable dial to pick up the softest sounds and send a signal.
  • Doorbell Signalers – works with or without an existing doorbell to let people know that someone is at the door.
  • Smoke/Fire Alarms – Alerts you to smoke alarm, some have built in strobe lights.
  • Telephones – There are phones available that can adjust amplifications depending on your hearing loss.
  • TV Listening System – Allows you to listen to the TV at a volume that is comfortable to you, without disturbing others in the same room.

TDDP Program:

The Pennsylvania Telecommunication Device Distribution Program provides specialized telecommunications devices, such as text telephones and amplifiers, at no charge to qualifying persons who are deaf or hard of hearing, or with speech and language disorders or with a physical disability that prevents them from using standard telecommunication equipment, who have gross incomes of less than 200% of the federal poverty level.  Other qualifications that must be met in order to participate in the TDDP include: Pennsylvania residency, qualified disability, must be at least 6 years old, and must have phone service and the ability to learn how to use the telecommunications device.

The following devices are available to eligible persons: TTY, voice Carryover TTY, Amplifier, Hands-Free Speakerphone, Large Button Speakerphone, TTTY with Braille Display, TTY with Large Visual Display, Ring Signaler, Vibrating Signaler and Light Signaler.

You can download an application by going to or contact Lori.

Assistive Device Demonstration Center:

At Berks Deaf and Hard of Hearing Services we have many devices on display for clients to see and test for compatibility.  We welcome you to make an appointment to get more information about a particular device. 

Assistive Device Distribution Program:

Berks Deaf & Hard of Hearing Services established an Assistive Device Program for Berks County residents.  Berks County residents may fill out the application form and if qualified and approved receive up to $250.00 in financial aid to pay for specific devices so that the client may remain independent.  Please contact the office for guidelines and eligibility.

To learn more or to schedule an appointment, fill out our form!

Schedule an Appointment