In my last post a few days ago I alluded to being assigned to a new project and the Gartner reading on the things your should do during your first 100 days as a new Infrastructure & Operations leader (G00201291) is turning out to be pretty topical. GE is an interesting organization to work within due to its size and the number of industries that it operates in. Building gas or steam turbines may be similar to building an aircraft engine, but very different from building a locomotive, MRI machine, or water treatment plant. Not to mention the sales and service aspects, supporting these products is very different as well. Due to this, EA initiatives were handled mainly from the level of these so called “Tier 1 Businesses.” This meant that GE healthcare could tailor their architecture towards their specific business needs and goals and GE Power could do the same. The net effect of this though is a loose confederacy of architectures when looking at GE as a whole. And I’m being kind. There are certain systems, e.g. HR and some IT shared services such as email, collaboration, and end user support services that are leveraged across the enterprise, but for the most part each of the high level businesses operate within in their own silos.
So why is this important? Well, within the last two years GE Digital was created and since then all IT personnel formally working for the tier 1, tier 2, and tier 3 businesses have not been reorganized into this new Information Technology/Operations Technology business unit. IT now is a completely horizontal function. And the transformation, which also came with a voluntary job reduction package that a lot of employees took advantage of, was a bit disruptive in terms of current ability to support a lot of these legacy systems. There are now a few cases where the only folks who were familiar with an application’s architecture are gone now…and knowledge transfer is was minimal or non-existent. So what does all of this rambling have to do with this week’s topic?
With the creation of the new centralized, horizontal IT organization coupled with the removal of IT personnel within the “businesses” the main goal is to create one single architecture across all these previously siloed tier 1 businesses. But while GE Digital does have a CIO (and, a CEO!) the actual architecture designs are being left to the EA team to design, the solutions architecture team to build, and the business folks to just kind of….accept, I guess. It is going to be an interesting next few months as this becomes fleshed out, I know for a fact that the businesses who formally had IT teams of their own are feeling that loss, so this is just as much as a shift in culture as it will be a shift in technical architecture. Rereading this post, I didn’t do a very good job of tying my story back to the reading, but what I want the key take away to be here is that not always is their a single IT/OT leader in a position to make decisions all on their own.