Chelsea Quijas

Motivated, reliable, woman seeking part-time employment.

951-205-0552   — Erie, PA 16508  — chelseaquijas@gmail.com

Work Experience

Appliance Specialist

Lowe’s Home Improvement – Erie, PA

February 2020 to 2022

I maintain an average daily sales and exceed my monthly goals. I clean the show room daily and make sure to down stock when needed. I provide exceptional customer service to ensure repeat business. My goal is to create a memorable experience, so my clients leave happy with a smile.

Flooring Specialist

Lowe’s Home Improvement – Warren, PA

February 2020 to 2021

Maintaining department standards to include inventory recovering and stock levels. Pulling orders for customers. Exceeding sales expectations and raising department standards. Providing solutions to any kind of customer issues that arise in an efficient manner. Establish and implement policies, goals, objectives, and procedures for the department. Estimating consumer demand and determining the types and amount of goods to be sold.

 

Head Cashier

Lowe’s Home Improvement – Warren, PA

October 2020 to 2021

I am responsible for the supervision of a team of cashiers, provide training, monitoring and assisting with operational issues.

 

Server

Cracker Barrel – Erie, PA

August 2019 to August 2020

As a server my main duty was to ensure the guest was well taken care of from start to finish. I organized and kept prepping areas clean.

 

Cashier/Customer Service

Rite Aid – Erie, PA

July 2018 to May 2019

Performed simple tasks such as running the register and provided excellent customer service throughout the day. I worked on stock and cleaned the store as necessary.

Office Manager

Culligan Water – Warren, PA

August 2016 to August 2017

Answering phone calls and any questions regarding the water equipment. I processed billing, set up maintenance, and scheduled deliveries. I ordered any supplies needed, and made sure all communication were kept up to date with everyone in the office.

Installed Sales Coordinator

Lowes Home Improvement – Warren, PA

January 2015 to August 2016

I communicated with the vendors, ordered material, and keep in contact with the customers as the installations progressed. I made sure the installers were calling the customers and carrying out the installations within the provided time period. I problem solved when issues occurred to ensure the customers were fully satisfied with their order.

SOS Coordinator

Lowe’s Home Improvement

January 2013 to January 2015

Managed commercial builder/contractor account credit services. Was responsible for the administrative functions of corporate credit programs. Provided training to employees on credit service policies and procedures as well as customer service techniques. Generated and maintained MR/AR exchange accounts.

Researched SOS (Special Order Sales) related reports to identify and recover all potential margin loss.

Customer Service—assisting customers throughout the store as well as handling incoming phone inquiries.

Education

DIGIT – Digital Media Art and Technology

Penn State Behrend

2022 – present

 

Cyber Security with a concentration in computer system security.

Colorado Technical University-Online – Colorado Springs, CO

2016 to 2018

 

 

Skills

• Inventory management
• Computer and software savvy
• Problem solving.
• Customer Service
• Crew Member
• Office Management