What Is Inclusive Language?

Inclusive language is thoughtful communication that demonstrates respect for the dignity and humanity of all people. Inclusive language fosters an environment where everyone feels welcome, included, and safe. Most of us can quickly pinpoint non-inclusive language when it’s obvious, but some language is covertly harmful, making offensive terms and phrases more difficult to pick out.

Guidelines for Using Inclusive Language

It can be difficult to know whether or not something you say is offensive, but following general guidelines can help eliminate offensive language from your speech. First, let’s review some blanket rules for practicing inclusive language:

  • Aim to use language that includes rather than excludes. (e.g., “Good morning, everyone!” instead of “Good morning, guys.”)
  • If you’re unsure of the origin of a phrase or suspect it could be offensive, find another way to say it.
  • Understand that language evolves. Mindfully eliminate outdated phrases and introduce more inclusive word choices into your vocabulary.

Beyond these general guidelines, there are some specific things you can do to use more inclusive language. Expand the rows below to learn more.

“Words are singularly the most powerful force available to humanity. We can choose to use this force constructively with words of encouragement, or destructively using words of despair. Words have energy and power with the ability to help, to heal, to hinder, to hurt, to harm, to humiliate, and to humble.”

—Yehuda Berg

Person-first vs. Identity-first Language

There is debate in the disability community about whether person-first or identity-first language is more appropriate when describing someone with a disability (Callahan, 2018):

Person-first language emphasizes the human being before the disability to highlight that the disability does not define the person. For example, using person-first language, you might say “a person with a seeing impairment,” or “people with autism.”

Identity-first language is often preferred by younger members of the disability community, who feel that their disability is core to their identity. For example, using identity-first language, you may say “blind person” or “autistic person.”

While both are acceptable, if you’re unsure whether someone prefers person-first or identity-first language, ask them. If they express a preference, honor it when speaking to or about them.

Avoid Offensive Idioms

An idiom is a widely-used phrase or group of words with a unique meaning not derived from its parts (e.g. She’s bitten off more than she can chew). It is worth noting that learners from a different culture or generation may not understand an idiom, making their potentially use problematic.

Additionally, many idioms have exclusionary roots, including:

  • Divide and conquer” is a phrase that has roots in violent and oppressive colonialism.
  • Grandfathered in” is a holdover phrase from the Jim Crow era, born from racist tactics used to exclude the Black vote after the passage of the 15th Amendment.
  • Take it like a man” is an exclusionary phrase, similar to “man up” or “grow a pair,” that implies male superiority.

Not sure about the history of an idiom you commonly use? Just Google it. Getting curious about the impact of your everyday speaking habits on others is essential to developing inclusive language skills.

Be Mindful of Mental Health Language

People often describe common characteristics and moods using mental health language in a derogatory way that dilutes the importance of the words. For example, someone might refer to a co-worker who likes to keep a tidy office as “OCD”—in reference to the very real condition of obsessive-compulsive disorder. Or, a neurotypical person who momentarily loses their train of thought might off-handedly say, “I’m so ADD”—referring to attention deficit disorder.

Using careless language to describe your temporary mood or state trivializes the experience of people living with these mental health disorders.

Use Genderless Language

Using genderless language for a group of people can help break down stereotypes and avoid alienating anyone. For example, instead of using the phrase “you guys” or “ladies and gentlemen” to refer to a group of people, try the more inclusive “folks” or “you all.”

Some other changes you can make to gendered everyday speech include:

  • Use neutral terms for occupation titles like “flight attendant” instead of “stewardess,” “server” instead of “waitress,” or “police officer” instead of “policeman.”
  • Ask about someone’s “child”, “sibling”, or spouse instead of using gender-specific language like son, sister, and wife.
  • Refer to “humankind” instead of “mankind” or “they” instead of “he or she” to acknowledge the gender identity spectrum that exists in large groups.

Check Your Understanding

Now that you understand what inclusive language looks, sounds, and feels like in the workplace and classroom, let’s check your knowledge. Sort the statements below by dragging and dropping them into the correct category: Inclusive or Non-Inclusive.

[insert link to interactive here]

Note

If a student or colleague points out your use of non-inclusive language, accept the feedback with gratitude and express willingness to change. In this situation, it’s best to offer a sincere apology, learn from the mistake, and do better.

Resources

Next in Track

Continue following Track 2:Strategies for Inclusive Teaching:

Next in Module

Continue following the Activities for the Inclusive Classroom module:

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