Firsthand experience has taught many companies how decisions about privacy and free speech can impact their business. The failure to take privacy and free speech into account has led to public relations nightmares, costly lawsuits, government investigations, and the loss of users and business partners. Meanwhile, companies taking proactive steps to design user-protective products and business plans have not only avoided these harms but also benefited from positive press and increased customer trust. Whether your company is a startup or an industry giant, you can protect your users and your bottom line by building privacy and free speech protections into your products and services. This guide gets you started.

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ACLU California. Privacy & free speech: It’s good for business. https://www.itsgoodfor.biz/ (PDF)