Cogito’s algorithms read nonverbal cues better than you can. Welcome to the age of A.I.-driven empathy.
Read more:
Bercovici, J. (2017, July/August). Why the Secret to Making Customer Service More Human Isn’t Human at All. Inc. https://www.inc.com/magazine/201707/jeff-bercovici/cogito-ai-reads-nonverbal-cues.html