I Cloned Myself With AI. She Fooled My Bank and My Family. – Wall Street Journal

Published by on

The ElevenLabs voice was so good it fooled my Chase credit card’s voice biometric system.

I cued AI Joanna up with several things I knew Chase would ask, then dialed customer service. At the biometric step, when the automated system asked for my name and address, AI Joanna responded. Hearing my bot’s voice, the system recognized it as me and immediately connected to a representative. When our video intern called and did his best Joanna impression, the automated system asked for further verification.

Read more:

Stern, J. (2023, April 28). I Cloned Myself With AI. She Fooled My Bank and My Family. Wall Street Journal. https://www.wsj.com/articles/i-cloned-myself-with-ai-she-fooled-my-bank-and-my-family-356bd1a3

Skip to toolbar