Key findings
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Working from home bolstered the use of remote surveillance software to monitor employees.
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It’s not only tools that are developed specifically for surveillance, traditional productivity suites might also enable an intrusive level of monitoring.
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PI and UCL students looked into Office 365 and found features that can enable employers to access all communications and activities on Microsoft services
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These features can be operated without the employees’ knowledge and there seems to be a lack of transparency for users in terms of what data is collected and for what purpose
Privacy International. (2022, June 15). WFH – Watched from Home: Office 365 and workplace surveillance creep. https://privacyinternational.org/long-read/4909/wfh-watched-home-office-365-and-workplace-surveillance-creep