Monthly Archives: January 2014

Connecting Collections, Cultures, and Communities, 77th ASIST Annual Meeting

October 31November 4, 2014
Sheraton Seattle Hotel, Seattle, WA


The Annual Meeting of the Association for Information Science and Technology is the premier international conference dedicated to the study of information, people, and technology in contemporary society. The ASIST AM gathers leading scholars and practitioners from around the globe to share innovations, ideas, research, and insights into the state and future of information and communication in play, work, governance, and society.

ASIST AM has an established record for pushing the boundaries of information studies, exploring core concepts and ideas, and creating new technological and conceptual configurations — all situated in interdisciplinary discourses.

The conference welcomes contributions from all areas of information science and technology.  The conference celebrates plurality in methods, theories and conceptual frameworks and has historically presented research and development from a broad spectrum of domains, as encapsulated in ASISTs many special interest groups: Arts & Humanities; Bioinformatics; Blogs, Wikis, Podcasts; Classification Research; Critical Issues; Digital Libraries; Education for Information Science; Health Informatics; History & Foundations of Information Science; Human Computer Interaction; Information Architecture; Information Needs, Seeking and Use; Information Policy; International Information Issues; Knowledge Management; Library Technologies; Management; Metrics; Scientific & Technical Information; Social Informatics; and Visualization, Images & Sound.

Important Dates
Papers, Panels, and Workshops:
Submissions: April 30th
Notifications: June 11th
Final copies: July 15th

Submissions: July 1th
Notifications: July 30th
Final copies: August 20th

(All deadlines: midnight,
Hawaii Standard Time)

Critical Media Literacy

March 22, 2014
Bone Student Center at Illinois State University
Normal, IL


The call for proposals for the Critical Media Literacy conference has been extended until February 14, 2014.


This multidisciplinary conference is designed to aid current educational leaders, future teachers, youth, and other concerned citizens in their understanding of the mass media and its impact on the events that shape our daily lives. Promoting critical media literacy is essential to excavating social inequalities and fostering participatory democracy during the 21st century.


Conference strands include:

Library Science

Educational Foundations

School(s) of Communication

The Borg Center for Reading and Literacy


Paper proposals might address topics such as (but not limited to) the following:

        What are specific ways in which the corporate and political elite uses the mass media to promulgate their ideologies and practices?

        How does the mass media perpetuate divisions amongst social groups across the globe?

        How can teacher educators prepare future teachers by using critical media studies in teacher preparation programs?

        How can educators, youth, and concerned citizens provide more genuine representations of global citizens through their own media products?

        How has media literacy successfully fostered K-20 students’ critical engagement with mass media?

        How have various technologies employed by corporate conglomerates in the mass media been used to foster critical understanding and solidarity across the globe, rather than to promote conformity and corporatism?

        How can various critical theories enrich our understanding of the mass media in the age of neoliberalism?

        What are some ways in which media literacy can be applied to the new demands and concerns of today‘s digitized culture?

        How might library scientists go about training critical media librarians?


For more information and to submit a proposal, please visit


International ERPA Congress on Education 2014


Dear Colleague,

It is with great pleasure that I am writing to inform you about the International ERPA Congress on Education 2014 that will be held in Istanbul University/Turkey from 6 to 8 June 2014 ( We hope that the conference will enable you to share your research with an international research community and to engage in discussion about the current issues in the field of education. The scientific committee inERPA Congress aims to keep the level of the presentations as high as possible so that it is a positive intellectual experience for all the participants. Therefore, we want you to remember ERPA Congress as a place where you discussed the issues and questions that count for your research, renewed relations with your colleagues and made contacts that helped you to develop new directions in your work.


Six branch congress will be held concurrently in ERPA congress 2014;

  • ERPA International Educational Sciences Congress
  • ERPA International Science and Mathematics Education Congress
  • ERPA International Social Sciences Education Congress
  • ERPA International Health and Physical Education Congress
  • ERPA International Art Education Congress
  • ERPA International Special Education Congress

It is a pleasure to share with you that we are contracted with Elsevier Ltd. for publishing ERPA Congress 2014 Proceedings in Procedia-Social and Behavioral Sciences which is indexed on the Science Direct, Scopus and ISI Web of Knowledge. The proceedings should be written in good English and should be 3 to 6 pages in length.

Thanks for your consideration and we look forward to meeting all of you in Istanbul University, Istanbul, Turkey.

Best regards,

Organizing Committee of ERPA Congress 2014



Important Dates

Abstract Submission Deadline: 6 May 2014

Registration Deadline: 15 May 2014

Full Paper Deadline: 20 June 2014

ERPA Congress6-8 June 2014


World Library and Information Congress

80th IFLA General Council and Congress

Libraries, Citizens and Societies: Confluence for Knowledge

16-22 August 2014, Lyon, France

The newly formed IFLA LGBTQ Users SIG is pleased to accept proposals for WLIC 2014 in Lyon. For more information about the SIG and the full CFP, please visit

Please get in touch with any questions and share this exciting news with colleagues!

Lucas & rae (co-conveners) 

for specific call go to

Strategic Customer Relationship Management in the Age of Social Media


Proposal Submission Deadline: February 20, 2014

Strategic Customer Relationship Management in the Age of Social Media

A book edited by Dr. Amir Khanlari

(University of Tehran, Iran)


To be published by IGI Global:


For release in Advances in Marketing, Customer Relationship Management, and E-Services (AMCRMES) Book Series.


Series Editor: Eldon Y. Li (National Chengchi University, Taiwan & California Polytechnic State University, USA)

ISSN: 2327-5502


The Advances in Marketing, Customer Relationship Management, and E-Services (AMCRMES) Book Series addresses success factors for customer relationship management, marketing, and electronic services and its performance outcomes. This collection of reference source covers aspects of consumer behavior and marketing business strategies aiming towards researchers, scholars, and practitioners in the fields of marketing management.



As an emerging discipline, interpretations of Social CRM vary, but the most frequently quoted definition is from Paul Greenberg. He defined it as “a philosophy and a business strategy, supported by a technology platform, business rules, workflow, processes and social characteristics, designed to engage the customer in a collaborative conversation in order to provide mutually beneficial value in a trusted and transparent business environment. It’s the company’s response to the customer’s ownership of the conversation.”

Social CRM is a new approach for organizations that want to optimize the potential of social interactions to get closer to customers. Considering high usage of social networks, businesses are feeling extreme pressure to be where their customers are. Social CRM uses high potential of social media to develop relationships among different stakeholders, including employees, customers and businesses. But getting started with social CRM is comparable to other IT projects. Being multifaceted process, implementing this concept has a high risk and uncertainty. The most common factors associated with social CRM project failures may have included no clear strategy, no measurable objectives, or adopting technology without strategy, defined processes and organizational alignment. So, there is a need for resources and texts to address all aspects of this discipline. This book looks to discuss and address the comprehensive view to this emerging discipline including tools, techniques and strategies.

Objective of the Book

This comprehensive and timely publication aims to be an essential reference source, building on the available literature in the field of social CRM while providing for further research opportunities in this dynamic field for researchers and academicians. And also, it is hoped that this text will provide the resources necessary for professionals to adopt and implement social CRM strategies, processes and techniques.


Target Audience

Interdisciplinary students, faculty members/trainers/professors, research scientists, and as well as professional managers, analysts, consultants will find this book useful.


Recommended topics include, but are not limited to, the following:

         Social CRM strategies

         Social CRM processes and value chain

         Social CRM technologies

         Social CRM best practices

         Creation and management of customers’ networks

         Customer data Integration and analytics on social media

         Customer dynamics and experience analytics on social media

         Customer insight on social media

         Customer intelligence and customer data mining on social media

         Customer knowledge management on social media

         Customer interaction and involvement management on social media

         Customer intimacy on social media

         Customer loyalty, trust and commitment on social media

         WOM advertising on social media

         Customer lifecycle management on social media

         Customer value models on social media

         Customer service and support on social media

         Customer feedback management on social media

         Campaign management on social media

         Social media channel management


Submission Procedure

Researchers and practitioners are invited to submit on or before February 20, 2014, a 2-3 page chapter proposal clearly explaining the mission and concerns of his or her proposed chapter. Authors of accepted proposals will be notified by March 20, 2014 about the status of their proposals and sent chapter guidelines. Full chapters are expected to be submitted by June 15, 2014. All submitted chapters will be reviewed on a double-blind review basis. Contributors may also be requested to serve as reviewers for this project.



This book is scheduled to be published by IGI Global (formerly Idea Group Inc.), publisher of the Information Science Reference (formerly Idea Group Reference), Medical Information Science Reference, Business Science Reference, and Engineering Science Reference imprints. For additional information regarding the publisher, please visit This book is anticipated to be released in 2015.


Important Dates

February 20, 2014: Proposal Submission Deadline 
March 20, 2014: Notification of Acceptance 
June 15, 2014: Full Chapter Submission 
August 31, 2014: Review Results Returned 
November 15, 2014: Final Chapter Submission 
December 15, 2014: Final Deadline


Inquiries can be forwarded to


Propose a chapter for this book

Graduate Assistants: Philosophy in an Inclusive Key Summer Institute (PIKSI)

*Graduate Assistants Call for Applications Deadline: March 1, 2014*

The seventh annual meeting of Philosophy in an Inclusive Key Summer
Institute (PIKSI) will take place from June 14June 21, on the campus of
the Pennsylvania State University in University Park, PA. At least* two
graduate students* will assist Ellen Feder, who will direct the Institute
this year. In addition, one graduate assistant will come from the Penn
State philosophy department. *We expect that, as was the case in previous
summers, the home institution of the other graduate assistants will fund
their positions.* (The philosophy departments of the University of Memphis,
Binghamton University, Villanova University, Michigan State University,
University of Colorado at Boulder, Stony Brook University, University of
Washington, Dalhousie, American University, DePaul University, University
of Oregon, and the University of Alberta, generously supported PIKSI
graduate assistants in 2006-2013.)

We invite those of you teaching in graduate programs to nominate graduate
student assistants for PIKSI. The applications will be screened according
to the graduate student’s accomplishments as a researcher, a teacher, and
mentor; the relevance of her or his research to the topics of the
institute; and the home institution’s willingness to fund the student
(approximately $2000, including travel, housing, and stipend).

Applications should include:

�          a cover letter from the graduate student which discusses why he
or she would like to be a GA for PIKSI

�          the graduate student’s CV

�          a letter of support from a faculty member

�          documentation of institutional support, if available

Please e-mail complete applications by March 1, 2014 to:

Ellen Feder
Department of Philosophy and Religion
American University
4400 Massachusetts Ave. NW
Washington, DC 20016-8056

If you have any further questions please contact Eva Feder Kittay, PIKSI
Board Chair, at ** <>, or Ellen
Feder, Director of PIKSI Summer 2014, at


I will be grateful to you for advertising CAISE’14 FORUM, for inviting your colleagues and/or research students to submit their work and for submitting your own work.

The FORUM invites three types of submissions:

(1) Visionary short papers: papers that present innovative research projects, which are still at a relatively early stage and do not necessarily include a full-scale validation.

(2) Demo papers: short papers describing innovative tools and prototypes that implement the results of research efforts. The tools and prototypes will be presented as demos in the Forum.

(3) Case studies reports: Experience reports using the STARR (Situation, Task, Approach, Results, Reflection) template

The Call for Papers is included underneath.

Submission should be made through the conference management system available at:

Paper submissions deadline: March 17, 2014

Best regards,


The 26th International Conference on Advanced Information Systems Engineering
16-20 June 2014, Thessaloniki, Greece
Information Systems Engineering in Times of Crisis

CAISE is a well-established highly visible conference series on Information Systems Engineering. This year, the conference extends a special welcome to papers that address Information Systems Engineering in Times of Crisis.

The CAiSE’14 Forum is a place within the CAiSE conference for presenting and discussing new ideas and tools related to information systems engineering. Intended to serve as an interactive platform, the forum aims at the presentation of fresh ideas, emerging new topics, controversial positions, as well as demonstration of innovative systems, tools and applications. The Forum sessions at the CAiSE conference will facilitate the interaction, discussion, and exchange of ideas among presenters and participants.

Submission deadline: 17th March 2014
Notification of acceptance: 22d April 2014
Camera-ready papers due: 12th May 2014

TOPICS OF INTEREST include but are not restricted to:
– Methodologies and approaches for IS engineering

•    Innovation and creativity in IS engineering
•    Enterprise architecture and enterprise modelling
•    Requirements engineering
•    Business process modeling, analysis and management
•    Requirements, models, and software reuse
•    Adaptation, evolution and flexibility issues
•    Domain engineering
•    IS in networked & virtual organizations
•    Method engineering
•    Knowledge, information, and data quality
•    Languages and models
•    Mining, monitoring and predicting
•    Variability and configuration
•    Matching, compliance and alignment issues
•    Conceptual design and modelling
•    Security
•    Service science

– Innovative platforms, architectures and technologies for IS engineering

•   Service-oriented architecture
•    Model-driven architecture
•    Component based development
•    Agent architecture
•    Distributed, mobile, and open architecture
•    Innovative database technology
•    Semantic web
•    IS and ubiquitous technologies
•    Adaptive and context-aware IS

– Engineering of specific kinds of IS

•    Crisis Management
•    eGovernment
•    Enterprise applications (ERP, COTS)
•    Data warehouses and business intelligence
•    Workflow systems
•    Knowledge management systems
•    Content management systems

We invite three types of submissions:

(1) Visionary short papers: papers that present innovative research projects, which are still at a relatively early stage and do not necessarily include a full-scale validation.
(2) Demo papers: short papers describing innovative tools and prototypes that implement the results of research efforts. The tools and prototypes will be presented as demos in the Forum.
(3) Case studies reports: Experience reports using the STARR (Situation, Task, Approach, Results, Reflection) template

Forum papers must not exceed 8 pages in LNCS format (see for further details) and should be submitted in PDF format. The submitted papers must be unpublished and must not be under review elsewhere.

Submission should be made through the conference management system available at:

The accepted papers will be included in the special proceedings issue titled “CAiSE Forum”, which will be formally published by CEUR ( In addition, the CAiSE Forum papers will be included in the electronic proceedings handed to CAiSE participants.

After CAiSE’14, authors of the presented papers will be invited to submit an extended version for the CAISE’14 Forum Post-proceedings. Accepted extended papers will be published as a Springer LNBIP volume.

It is expected that one of the authors presents the short paper or the tool demonstration and participates at the forum discussions. The CAiSE forum being intended for intensive discussion, the papers are to be shortly presented and large room is to be left for exchange of positions and ideas among the authors and the audience. The presentation will be possible as a poster (for submission type 1 or 3) or demo (for submission type 2).

Selmin Nurcan, University Paris 1 Panthéon-Sorbonne, France
Elias Pimenidis, University of East London, UK

Xavier Franch, Universitat Politecnica de Catalunya, Spain
Marite Kirikova, Riga Technical University, Latvia
Barbara Weber, University of Innsbruck, Austria
Jelena Zdravkovic, Stockholm University, Sweden

João Paulo A. Almeida, Federal University of Espírito Santo, Brazil
Said Assar, Telecom Ecole de Management
Luciano Baresi, Politecnico di Milano, Italy
Judith Barrios, Universidad de Los Andes, Venezuela
Kahina Bessai, University Paris 1 Panthéon Sorbonne, France
François Charoy, Nancy-Université, France
Fabiano Dalpiaz, Utrecht University, The Netherlands
Maya Daneva, University of Twente, The Netherlands
Sergio España, Universidad Politécnica de Valencia, Spain
Christos Georgiadis, University of Macedonia, Greece
Johny Ghattas, University of Haifa, Israel
Aditya Ghose, University of Wollongong, Australia
Chihab Hanachi, University Toulouse 1 Sciences Sociales, France
Charlotte Hug, University Paris 1 Panthéon Sorbonne, France
Evangelia Kavakli, University of the Aegean, Greece
Agnes Koschmider, Karlsruhe Institute of Technology, Germany
Elena Kornyshova, CNAM, France
Hui Ma, Victoria University of Wellington, New Zealand
Raimundas Matulevicius, University of Tartu, Estonia
Sai Peck Lee, University of Malaya, Kuala Lumpur, Malaysia
Naveen Prakash, GCET, India
Hajo Reijers, Eindhoven University of Technology, The Netherlands
Gustavo Rossi, Universidad Nacional de La Plata, Argentina
Motoshi Saeki, Tokyo Institute of Technology, Japan
Samira Si-Said Cherfi, CNAM, France
Jacques Simonin, Télécom Bretagne, France
Guttorm Sindre, NTNU, Norway
Janis Stirna, University of Stockholm, Sweden
Arnon Sturm, Ben-Gurion University, Israel

The Transgressive Classroom: Borders, Barriers, & Becoming in the Queer Studies Classroom

3-4 participants for a roundtable/panel tentatively titled “The Transgressive Classroom: Borders, Barriers, & Becoming in the Queer Studies Classroom”
at the annual NWSA conference, November 13-16, in San Juan, Puerto Rico.

It is no revelation to learn that higher ed instructors and classrooms are called to satisfy many goals, from covering substantive material to satisfying education outcomes and assessment requirements to preparing students for the “real world.” The burden falls perhaps even more heavily on the feminist and queer classrooms, populated as they often are by students who have deeply personal reason for taking such courses. What is our responsibility to these students, the ones who may “need” the course for more than academic reasons? And what is our responsibility to our other students, who may take the course for academic credit but for whom the spark of activism can be lit?
How can we blend our commitment to the affective dimensions of teaching (in which the material covered may indeed be literal matters of life, liberty, and love for instructors and students) while also maintaining the intellectual rigor required by our own training and the pedagogical goals of our institutions? In what ways do concepts both old and new, from “the personal is political” to “engaged learning,” assist in – or detract from — this struggle? Are queer classrooms transgressive simply by virtue of existing at all? Or are there specific approaches, strategies, techniques that produce queer classrooms which exist “not merely to share information but to share in the intellectual and spiritual growth of our students.” We hope to range across several broad categories of concern in queer pedagogy — practical concerns (texts, readings), curricular concerns (requirements, program design, “coverage”), theoretical concerns (queer vs. LGBT approaches), and material concerns (embodiment, silencing, activism) – while at the same time questioning the interplay between teaching and transgression, learning and liberation.

We are excited for a variety of approaches to and perspectives on this topic both theoretical and practical, and we intend for the session to include ample time for audience-panelist discussion. Please don’t hesitate to submit your idea or to email with questions.

Send topic, title, and 50-100 word abstract to by Friday, February 7th.
Please include your name, contact info, institutional affiliation and position/level (if any), and any other relevant information.

Notifications will be sent out no later than Tuesday, February 11th.

Contact Milton Wendland at


Grenoble, France

October 14-16, 2014

Organised by:

�quipe GETALP
Laboratoire d’Informatique de Grenoble

Research Group on Mathematical Linguistics (GRLMC)
Rovira i Virgili University



SLSP is a yearly conference series aimed at promoting and displaying
excellent research on the wide spectrum of statistical methods that are
currently in use in computational language or speech processing. It aims at
attracting contributions from both fields. Though there exist large,
well-known conferences and workshops hosting contributions to any of these
areas, SLSP is a more focused meeting where synergies between subdomains and
people will hopefully happen. In SLSP 2014, significant room will be
reserved to young scholars at the beginning of their career and particular
focus will be put on methodology.


SLSP 2014 will take place in Grenoble, at the foot of the French Alps.


The conference invites submissions discussing the employment of statistical
methods (including machine learning) within language and speech processing.
The list below is indicative and not exhaustive:

phonology, phonetics, prosody, morphology
syntax, semantics
discourse, dialogue, pragmatics
statistical models for natural language processing
supervised, unsupervised and semi-supervised machine learning methods
applied to natural language, including speech
statistical methods, including biologically-inspired methods
language resources
part-of-speech tagging
semantic role labelling
natural language generation
anaphora and coreference resolution
speech recognition
speaker identification/verification
speech transcription
speech synthesis
machine translation
translation technology
text summarisation
information retrieval
text categorisation
information extraction
term extraction
spelling correction
text and web mining
opinion mining and sentiment analysis
spoken dialogue systems
author identification, plagiarism and spam filtering


SLSP 2014 will consist of:

invited talks
invited tutorials
peer-reviewed contributions


to be announced


Sophia Ananiadou (Manchester, UK)
Srinivas Bangalore (Florham Park, US)
Patrick Blackburn (Roskilde, DK)
Herv� Bourlard (Martigny, CH)
Bill Byrne (Cambridge, UK)
Nick Campbell (Dublin, IE)
David Chiang (Marina del Rey, US)
Kenneth W. Church (Yorktown Heights, US)
Walter Daelemans (Antwerpen, BE)
Thierry Dutoit (Mons, BE)
Alexander Gelbukh (Mexico City, MX)
Ralph Grishman (New York, US)
Sanda Harabagiu (Dallas, US)
Xiaodong He (Redmond, US)
Hynek Hermansky (Baltimore, US)
Hitoshi Isahara (Toyohashi, JP)
Lori Lamel (Orsay, FR)
Gary Geunbae Lee (Pohang, KR)
Haizhou Li (Singapore, SG)
Daniel Marcu (Los Angeles, US)
Carlos Mart�n-Vide (Tarragona, ES, chair)
Manuel Montes-y-G�mez (Puebla, MX)
Satoshi Nakamura (Nara, JP)
Shrikanth S. Narayanan (Los Angeles, US)
Vincent Ng (Dallas, US)
Joakim Nivre (Uppsala, SE)
Elmar N�th (Erlangen, DE)
Maurizio Omologo (Trento, IT)
Mari Ostendorf (Seattle, US)
Barbara H. Partee (Amherst, US)
Gerald Penn (Toronto, CA)
Massimo Poesio (Colchester, UK)
James Pustejovsky (Waltham, US)
Ga�l Richard (Paris, FR)
German Rigau (San Sebasti�n, ES)
Paolo Rosso (Valencia, ES)
Yoshinori Sagisaka (Tokyo, JP)
Bj�rn W. Schuller (London, UK)
Satoshi Sekine (New York, US)
Richard Sproat (New York, US)
Mark Steedman (Edinburgh, UK)
Jian Su (Singapore, SG)
Marc Swerts (Tilburg, NL)
Jun’ichi Tsujii (Beijing, CN)
Gertjan van Noord (Groningen, NL)
Renata Vieira (Porto Alegre, BR)
Dekai Wu (Hong Kong, HK)
Feiyu Xu (Berlin, DE)
Roman Yangarber (Helsinki, FI)
Geoffrey Zweig (Redmond, US)


Laurent Besacier (Grenoble, co-chair)
Adrian Horia Dediu (Tarragona)
Benjamin Lecouteux (Grenoble)
Carlos Mart�n-Vide (Tarragona, co-chair)
Florentina Lilica Voicu (Tarragona)


Authors are invited to submit non-anonymized papers in English presenting
original and unpublished research. Papers should not exceed 12 single-spaced
pages (including eventual appendices) and should be prepared according to
the standard format for Springer Verlag’s LNAI/LNCS series (see

Submissions have to be uploaded to:


A volume of proceedings published by Springer in the LNAI/LNCS series will
be available by the time of the conference.

A special issue of a major journal will be later published containing
peer-reviewed extended versions of some of the papers contributed to the
conference. Submissions to it will be by invitation.


The period for registration is open from January 16, 2014 to October 14,
2014. The registration form can be found at:


Paper submission: May 7, 2014 (23:59h, CET)
Notification of paper acceptance or rejection: June 18, 2014
Final version of the paper for the LNAI/LNCS proceedings: June 25, 2014
Early registration: July 2, 2014
Late registration: September 30, 2014
Submission to the post-conference journal special issue: January 16, 2015



SLSP 2014
Research Group on Mathematical Linguistics (GRLMC)
Rovira i Virgili University
Av. Catalunya, 35
43002 Tarragona, Spain

Phone: +34 977 559 543
Fax: +34 977 558 386


Departament d’Economia i Coneixement, Generalitat de Catalunya
Laboratoire d’Informatique de Grenoble
Universitat Rovira i Virgili

E-Learn -World Conference on E-Learning

October 27-30, 2014

New Orleans, LA

Proposals due May 30, 2014

For more information go to:

E-Learn–World Conference on E-Learning is an international conference organized by the Association for the Advancement of Computing in Education (AACE) and co-sponsored by the International Journal on E-Learning.

This annual conference serves as a multi-disciplinary forum for the exchange of information on research, development, and applications of all topics related to e-Learning in the Corporate, Government, Healthcare, and Higher Education sectors.