This week I attended the Gartner Enterprise Architecture and Technology Innovation summit in Orlando. A major theme is that businesses are going digital faster each day. The more companies do nothing the further they fall behind. Businesses are going to need to understand their digital landscape and be able to react to the market with precision and decisiveness.
This new digital ecosystem that businesses will need to construct is going to be very complex and will require a comprehensive architecture program to enable the delivery of the digital platforms. The common theme I see is that most companies do not embrace business process mapping. They look to a software application or system to drive their business process and then wind up have disparencies within business integration points, not only with computer systems, but with processes as well. The trick is trying to change this mindset and culture to begin shifting employees to take control of the process and then use systems and technology to automate where possible. I struggle with this at my company. We have been successful in pocket areas of this, and maybe that is how we can eventually turn the tide, by starting with small wins and then growing the practice.