Does One Hand Know What the Other is Doing?

Hello everyone, Last week we highlighted the importance of communication between caregiving staff and people with dementia. We are also learning about another challenge you face: improving communication between your nursing assistants. While nurses have a change of shift report to update the incoming nursing staff about medical issues with residents, CNAs rarely have the […]

Pay Attention to Apathy

Hello everyone, “The squeaky wheel gets the oil” is a well-known proverb. In terms of challenging behaviors, the man running down the hall naked or the woman crying loudly at lunch generally get our attention more quickly than the quiet lady in room 101 who likes to keep to herself and “isn’t any trouble.” In […]

Person-centered Care Plans

Hello everyone, We have spent much time discussing care plans, and how to make them person-centered so that they can effectively guide care and help caregivers address challenging behaviors of residents. We know that many of you use electronic care plans that provide “pre-made” interventions to click off. This can be helpful, but be sure […]