Ted Talk Video and Critique

 

I was happy with my Ted Talk performance, however there are a few things that I need to work on. For starters, I need to speak slower. Although I don’t think that my rate of speech was so quick that it completely distracted from the Ted Talk, I do think I would benefit from taking a breath, and constantly reminding myself throughout the speech not to panic and slow down. When I practiced my talk it was a bit longer, so I could tell immediately at the end of the talk in class that I spoke quickly because of the shorter length of time.

Additionally, I need to work on consistently maintaining eye contact with the entire audience, rather than just a few members. I noticed while playing back my video that I tended to maintain eye contact with one side of the room, so I next time I have to be consciously aware of my tendency to do this and make an effort to look throughout the audience equally. This will help my presentation look much more natural, as I’m not just looking at a few people, but rather engaging with the entire audience.

Ted Talk Outline/Visuals Draft

Innovation and Its Effect on Brand Loyalty

Thesis: Brand loyalty depends on constant innovation and new ways of thinking in order to maintain a devoted customer base.

Key Ideas:

 

– Subconscious formation of brand loyalty (USC article)

Interrupt the pattern

Create comfort

Lead the imagination

Shift the feeling

Satisfy the critical mind

Take action

Change the associations

 

-Intentional maintenance of brand loyalty by companies

Methods (Marketing Science article):

Offer a different/unique/unable to obtain elsewhere service

Customization to individual customers

Quantity discounts

Rewarding the customer (e.g. upgrades for lower price)

Benefit of recognition

 

-Brand loyalty begins earlier than ever

Companies target children (in schools, on tv ads)

Target parents through their children

Must continuously innovate new ideas in order to keep children from getting bored

(maintaining brand loyalty necessitates continuous innovation)

 

-Innovation in customer relations builds brand loyalty

Products that encourage consumer engagement

-Connections with consumers

-Attempt for consumers to buy product not just because it’s the best but because they

like the company/brand that sells it

-Understand and help achieve individual customer goals

-Customer satisfaction

-ASICS example :

(http://www.the-future-of-commerce.com/2017/03/08/innovation-brand-loyalty/)

 

-Internet can kill brand loyalty without innovation

-Easily available information to compare products, consumers can make more informed

decisions (might find a better car/phone/product than the “flashy” or “trendy” brand

because of online research)

-Availability forces brands to develop products not only the best but also different in

some way from others on the market

 

-Innovation must take place in “whole product”

-Customer experience

-Shopping experience

-Online presence

-Usage

-Service

-Disposal/Upgrade

 

 

Sources:

http://adage.com/article/interactive/brand-loyalty-begins-early/55486/

 

http://pubsonline.informs.org/doi/pdf/10.1287/mksc.1050.0124

 

http://appliedpsychologydegree.usc.edu/resources/infographics/psychology-behind-developing-brand-loyalty/

 

http://www.the-future-of-commerce.com/2017/03/08/innovation-brand-loyalty/

 

https://pdfs.semanticscholar.org/6038/f3b1184ff66c27a17dd850e38c1b0cdbb173.pdf

 

Emily Briselli

CAS 137H

Section 002

It Can Wait

“No text is worth a life.” This sentiment, echoed so often in commercials featuring permanently disabled victims or parents who have been rendered childless because of car accidents, is poignant, and not one taken lightly by the general public. The choice to text and drive is so easy to condemn when sitting in front of a television, yet it seems to slip the mind of those same viewers who once thought they’d never do such an irresponsible thing as soon as they slide into the driver’s seat of a car. It’s easy to succumb to the mentality that one quick glance at the easily accessible, brightly lit screen won’t do any damage, and both AT&T and the Western Cape Government aim to discredit the idea that any form of distracted driving, especially texting, is ever acceptable under any circumstance. AT&T, through their “#ItCanWait” campaign ad, focuses the audience on the potential harm brought to others, while the Western Cape Government, through their “Safely Home” campaign ad, calls the viewers to examine the harm distracted driving may bring upon themselves. Despite a difference in approach, both AT&T and the Western Cape Government utilize constraints, intrinsic proofs and challenges to a dominant ideology to call the public to do one thing: fulfill their civic duty to drive responsibly.

At the center of both organizations’ arguments is the necessity to call attention to and prevent distracted driving, specifically texting. This issue has come to the forefront in part because of the high increase in number of accidents caused by distracted driving. In the United States alone, “approximately 9 people are killed and more than 1,000 are injured in crashes that are reported to involved a distracted driver (CDC).” With that in mind, both AT&T and the Western Cape Government decided it was time to take action against these entirely preventable tragedies, and each created their own ad campaigns. AT&T’s campaign, entitled “#ItCanWait” focuses on the idea that “we may be heading to different destinations, but we are all on this road together (AT&T)” and centers its advertising on a series of commercials portraying fictional scenarios that result in death or serious injury to innocent victims at the hands of a distracted driver. The Western Cape Government’s “Safely Home” campaign encompasses multiple causes of vehicular fatalities, including driving under the influence, speeding, and driving without headlights and brake lights. This particular ad highlights the potential detriment to the driver if they text and drive using a depiction of a car accident from the angle of the front seat.

In the AT&T advertisement, the final scene stating that “You’re never alone on the road. Distracted driving is never ok” intends to point the finger at the lack of responsibility of the audience as the major constraint on mitigating the number of distracted driving accidents. That is, telling the audience that their refusal to acknowledge the part they play in distracted driving accidents only aggravates the issue, and that the only way to prevent further tragedies is for the audience to accept that they play a role in the issue and try to readjust that role as one of positive change. Essentially, the biggest constraint on the issue that the viewer has a sudden urge to try and solve after watching the gripping advertisement is the viewer themself.

In comparison, the Western Cape Government takes a different approach to defining and stating the constraint, by placing the blame on the viewer’s’ inability to successfully complete two tasks at once rather than just being inconsiderate of the lives of those around them. The ad poses the question to the viewers of “if you can’t even text and walk… why do you think you can text and drive?” By phrasing the question this way, it isn’t blaming the viewers for not thinking about the consequences of their actions, but rather forces them to question why they think that they are capable of doing something as complex as driving while texting if they can’t even do something as simple as walking while texting.

Despite different approaches to presenting the constraints as a way to further the rhetoric, both AT&T and the Western Cape Government centralize the constraints around the idea that the viewer is responsible for creating a safe driving environment. Whether that be by acknowledging they are responsible even if they don’t want to admit it, or recognizing their own inability to complete another task while driving, both constraints can only be alleviated by the viewers owning up to the part they play in the issue.

Both commercials also employ intrinsic proofs to further their rhetoric and call to the civic to drive responsibly, however each takes advantage of a different proof. The AT&T video begins by cultivating the viewer’s admiration of the father’s responsibility as they watch him repeatedly ignore his phone with the best interest of the kids in mind. We then see him pull over to use his phone, making the viewers feel comfortable that he is, in fact, a responsible driver that does not allow himself to be distracted. Then comes the viewer’s experience with confusion as the young boy appears in the car, which soon settles into an uneasiness about the entire situation. The boy is out of place, and both confuses and concerns viewers for the father and the boy himself. Finally, the shock, sadness, and anger following the crash conclude the commercial. Viewers are shocked when the child disappears from the car and is, presumably right after the cut off, hit by the father. The thought of the boy who, seconds before discussed his position on the soccer team and friendship with the father’s daughter, became an innocent victim serves to evoke sadness, as well as anger within viewers at the father. They question how someone that seemed so responsible through the entire clip could make such an irresponsible decision. This roller coaster of emotions, an effective appeal to pathos, encourages viewers  to ask themselves if, like the father, they would ever have a momentary lapse in judgement that could potentially have fatal consequences as well. The fear of recognizing they very well may, or already have, thought that just one time won’t hurt anyone is enough for them to give greater thought to where their focus lies when they are behind the wheel.

Similarly, the Western Cape Government takes advantage of intrinsic proofs, however they appeal to the audience’s sense of logic rather than their emotions. The opening of the video, while funny, serves a much greater purpose than just humor. It lays the groundwork and evidence for the assertion that texting and driving is dangerous, because it provides actual evidence that something much simpler, walking, is dangerous while texting. The advertisement provides a very clear cut argument: you can’t do something as simple as walking while distracted, so what makes you think you could do something as complex as driving while distracted? The logical conclusion is that you can’t. Yet people still attempt to do so, causing the audience to question why they would do something so logically unsound. The audience is faced with the illogical actions of others as a vehicle to expose their own mistakes and the unsound logic they are founded on, which the Western Cape Government uses as a technique for promoting their message of responsibility and civic responsibility.

Though different in the intrinsic proofs they use, both AT&T and the Western Cape Government make use of proofs to raise awareness of the dangers associated with texting and driving in an effort to end the dangerous practice. AT&T plays on the emotions of their viewers through heart wrenching and painful to watch scenes, while the Western Cape Government asks the viewers to consider the logic behind their decisions, both in the name of making the roads a safer place for everyone.

Finally, each artifact challenges dominant ideologies held by the general viewership of the advertisement. Take the AT&T ad, which repeatedly shows the father ignoring his phone when children are present in the vehicle, but once he believes he is alone, he doesn’t hesitate to check it. The father, like many of the viewers, hold the belief that their decisions have the greatest effect on themselves, and therefore less likely to cause harm to others when the decisions are poor. Why doesn’t the father check when the kids are in the car? Because if something happens when he has passengers, he is cautious of any potential harm that he could bring upon both himself and his passengers. When he is alone, however, he only thinks of the potential harm he could bring upon himself. Like many people, the father isn’t thinking of the bigger picture when the immediate effects seem only to resonate with him. However, when viewers see him accidently hurt the child even though he was alone in the vehicle, and therefore only aware of the consequences he could bring upon himself, they realize the magnitude of his decision on someone besides himself. The ideology that your decisions solely or primarily affect only you is shattered as soon as the father’s decision made when he is alone has irreversible consequences on another person. Now the boy suffers, as do his family, friends, parents, peers, and many other who may be connected to him. With that scene, the “#ItCanWait” effectively shows the audience that their long held ideology is not correct, that their decisions have a profound effect on many others than just themselves, and that the choice to drive distracted could put someone besides them in harm’s way, even if they don’t realize it.

While AT&T focuses on the ideology behind who your decisions affect, the Western Cape Government shifts their focus to the ideology behind why your make certain decisions. Most people are likely to say that they don’t intentionally put themselves at risk of danger, however the “Safely Home” challenges that idea. By first showing people doing a simple, mindless task (walking) and being harmed, not severely but still harmed, because they are texting, then showing a girl texting while behind the wheel, they indicate to the audience that the audience knows texting and driving puts them at risk, yet the continue to do it. This focus on the negative consequences on the individual viewer resonates with the audience as a whole, because they realize that, at least in this scenario, they are responsible for their own safety and there is no one to blame but themselves for accidents caused when they drive distracted. While they may believe that they don’t put themselves at risk intentionally in any part of their lives, the Western Cape Government shows the audience that texting a driving is a dangerous action that they know is dangerous, making them responsible for their failure to remain safe from harm.

Though the “#ItCanWait” campaign and the “Safely Home” campaign challenge different ideologies, both use these ideological challenges as a way to ingrain in viewers that they are responsible for safe driving practices. Be it a negative effect on themselves or on another person, it is up to them to maintain focus while driving in order to keep everyone safe.

Though different in approach, both AT&T and the Western Cape Government advocate for a change in the current driving practices of people across the world. Revealing constraints, employing intrinsic proofs, and challenging ideologies are all tools they use in the call the the greater public to be responsible and not allow distracted driving. Each campaign asks for very little of their viewers. They simply ask them to be safe, for the good of themselves and everyone around them. Each scene, sentence, and image in the two videos is different, but the message is the same: you are responsible for driving safely, no exceptions.

Works Cited

 

“DriveMode App.” AT&T It Can Wait. Distracted Driving Is Never OK., AT&T,

www.itcanwait.com/pledge.

 

“Motor Vehicle Safety.” Centers for Disease Control and Prevention, Centers for Disease

Control and Prevention, 9 June 2017

 

“Safely Home.” Western Cape Government, Western Cape Government,

safelyhome.westerncape.gov.za/.

Rhetorical Analysis Essay Rough Outline

Artifacts: AT&T “It Can Wait” campaign ad and the Western Cape Government “Safely Home” campaign ad

 

Purpose: To explain how AT&T and the Western Cape Government use different rhetorical approaches to convey the same message of the dangers of distracted driving.

 

Thesis Statement: Despite a difference in approach, both AT&T and the Western Cape Government utilize intrinsic proofs, constraints, and challenges to a dominant ideology to call the public to do one thing: fulfill their civic duty to drive responsibly.

 

AT&T: focuses on how your decision could harm others

WCG (Western Cape Government): focuses on how your decision could harm you

 

Introduction: “No text is worth a life.” This sentiment, echoed so often in commercials featuring permanently disabled victims or parents who have been rendered childless because of car accidents caused by distracted driving, is poignant, and not one taken lightly by the general public. The choice to text and drive is so easy to condemn when sitting in front of a television, yet it seems to slip the mind of those same self-righteous viewers who once thought they’d never do such an irresponsible thing as soon as they slip into the driver’s seat of a car. It’s easy to succumb to the mentality that one quick glance at the so easily accessible brightly lit screen, and both AT&T and the Western Cape Government aim to discredit the idea that any form of distracted driving, especially texting, is ever acceptable under any circumstance. AT&T, through their “It Can Wait” campaign ad focuses the audience on the potential harm brought to others, while the Western Cape Government, through their “Safely Home” campaign ad, calls the viewers to examine the harm distracted driving may bring upon themselves. Despite a difference in approach, both AT&T and the Western Cape Government utilize intrinsic proofs, constraints, and challenges to a dominant ideology to call the public to do one thing: fulfill their civic duty to drive responsibly.

 

Differences in Ideological Challenges

AT&T:

Challenges the ideology that your mistakes have the biggest effect on you

-Dad never texts when there are children in the car; Dad pulls over when the text/call is

urgent, because he recognizes the danger he places the children in if he takes his eyes

off the road

 

-“Never with a kid in the car” indicates that he is willing to do something risky (in this

case, text and drive) if he is alone, because he believes that by being alone, his is the

only person at risk

 

WCG:

Challenges the ideology that you don’t unnecessarily put yourself at risk

-None of the people walking assume that they will be injured just by walking

 

Differences in Intrinsic Proofs

AT&T:

Pathos

-Shock when the young boy is killed

-Sadness, fear when you realize what has happened to the boy

-Anger when you realize it is all the man’s fault/completely avoidable

WCG:

Logos

-audience is faced with proof that texting and walking can’t be done safely, and are

asked why they believe it would be any easier to text and drive when driving requires much more focus and is potentially much more dangerous

 

Differences in Constraints

AT&T:

lack of personal responsibility

-the biggest constraint to keeping the road safe from distracted drivers is each individual viewer. The responsibility falls on EVERY individual. It is not a problem that you can advocate for a change or solve without recognizing that you are just as much at fault anytime you drive distracted.

 

WCG:

lack of willingness to acknowledge your inability to complete two tasks safely at the same while driving

-people don’t like to think that they are incapable of something, and each individual’s

lack of willingness to address their own weaknesses cause distracted driving accidents. Before attempting to solve the issue, the constraint of being to proud or indignant to acknowledge one’s inability must be overcome.

Civic Artifact Speech Outline

Link to Video (embed video is no longer working correctly)

Topic: #ItCanWait Campaign Commercial

Purpose: To analyze AT&T’s attempt to end the dangerous practice of texting and driving and driving distracted in general.

Thesis Statement:  AT&T deploys intrinsic proofs and demonstrates rhetorical constraints to extend a dominant ideology in its attempt to call out the avoidable harm caused by those failing to fulfill their civic duty by texting and driving.

Introduction

Attention Strategy:        “Next time you’re driving, set the cruise control to 55 miles per hour, and drive 120 yards. With your eyes closed. Of course, don’t actually. I’m sure you wouldn’t have, even if I was serious in my request. But if you’re going to text and drive, you may as well do exactly that. Because according to the National Highway Safety Administration, in the 5 seconds it takes you to read or send a text while driving, it’s like driving the length of a football field with your eyes closed.”

 

Orienting Material:

  • In the U.S., on average 9 people are killed and an additional 1000 are injured everyday due to distracted driving (CDC)
  • Distracted driving is considered anything that takes your eyes off the road, hands off the road, or mind off of driving (CDC)
  • Texting and driving is particularly dangerous, because combines all three ways of distracted driving: your eyes leave the road to look at your screen, your hands leave the wheel to respond to the text, and your mind is focused on crafting a message rather than driving.
  • 3,477 people were killed in 2015 in distracted driving accidents (CDC)
  • 391,000 people were injured in 2015 in car accidents related to distracted driving (CDC)

 

Preview:  The dominant ideology of your mistakes effecting only you, coupled with the pathos employed and exemplification of constraints all conglomerate to call the audience to fulfill their civic duty of remaining responsible, not distracted, drivers.

 

Body

1.The ideology of your mistakes being less severe if they only effect you is challenged with the idea that you may not understand how your mistakes affect others until it is too late.

  • Whenever his phone lights up and there is a kid in the car, he looks in the rearview mirror at the children and decides not to look.
  • “Never with a kid in the car”
  • “You’re never alone on the road”
  • The boy tells him “it’s ok” if he wants to check his messages
  • The man still doesn’t look, because he believes that his actions could effect someone else
  • As soon as the child isn’t in the car, he looks at his phone

2. The use of the young boy employs pathos by portraying him as young, innocent and lighthearted, then suddenly killed by a completely avoidable accident.

  • The audience feels immense shock and sadness at the sight of a young child, one who we just saw as sweet and innocent, killed. It makes them think about how, if they text and drive, it could just as easily be the behind the wheel killing him. Additionally, and member of the audience who has a child feels the sorrow that a parent would were they to lose a child, and imagines being the cause of that feeling in reality for another parent, all because of something they chose to do.
  • The audience feels anger at the driver, because he was irresponsible and caused an deadly accident that took an innocent life. This anger is heightened by the driver’s previous diligence at not being a distracted driver, because they feel betrayed that he would, after being so careful before, make such an irreversible and detrimental mistake.

3. The video implies that the only constraint precluding the resolution of this issue is the audience, if they refuse to be responsible. These constraints serve as AT&T’s call to the audience to think about how their own personal choices keep them fulfilling their civic duty.

  • “Distracted driving is never ok” (Any audience member that thinks that they hardly ever check their phone or drive distracted are confronted with the statement that it is NEVER ok, even once. This idea is furthered in the ad when he only checks his phone once, but that is the time that causes the accident that kills an innocent child.)
  • When the man ignores his phone or pulls over to check it, he and everyone else remain safe. This demonstrates that when the audience makes the right choice and drives responsibly, they mitigate the risk of causing an accident. Once he makes the personal choice to check his phone, he kills a child .This shows how it is his choice and his alone, not the work of any external forces. The audience is forced to think about how they are solely responsible for any accidents or harm that is caused by their failure to drive responsibly.

Conclusion

Summary Statement: Rather than ask their audience to do something radical, AT&T simply asks them not to do something irresponsible. They ask for one simple change in the audience’s everyday life that can radically alter, or even save, the lives of those around them. The audience is faced with a challenge to a dominant ideology regarding their mistakes, is forced to watch helpless and feel sorrow at the loss of an innocent life, and then reminded that they are the reason that this is still an issue. The way they feel and the ideas the audience is faced with calls them to fulfill their civic duty simply by acting as responsible citizens who is aware of how drastically their lives can be intertwined with those around them.

Concluding Remark: AT&T never explicitly tells the audience what to do or what not to do. They never say “drive responsibly” or “don’t drive distracted.” They only tell the audience that it is not ok. They don’t ask for action. They let the audience conclude of their own accord that the responsibility to act civically falls on their shoulders. AT&T just gives them the final push to do so.

 

 

Reference Page(s)

https://www.youtube.com/watch?v=hVEBJxS2J_Y

https://www.nhtsa.gov/risky-driving/distracted-driving

https://www.cdc.gov/motorvehiclesafety/distracted_driving/index.html

Passion Blog Inspiration #2

Cup of Jo

Another blog I came across that I think will serve as inspiration for my passion blog is “Cup of Jo,” a New-York based blog that covers everything from fashion trends and deals to relationship stories.

I really enjoy how this blog has a little bit of everything, but is organized in a way that makes it easy for the reader to either find the topic they are interested in, or read on whatever topic was most recently contributed to. This is achieved by using tabs on the top that break up the categories (“food”, “style,” relationships,” etc), but having the most recent blog post be the first thing on the homepage. This way, readers can either read whatever is there in front of them and recent, or do a little searching for their favorite subject.

I also think the use of visuals to aid in each post is really effective for this blog. Initially, I thought that I would include only one or two images for my posts because I thought that it would be overwhelmed with images otherwise. However, looking at the way this blog uses lots of images to break up big sections of text, I may now be leaning towards a similar style for my own blog.

Finally, I love how open the blog writer is about her personal life, preferences, style, and basically everything else about her. She is not afraid to put herself out there, which makes the blog very authentic and enjoyable to read. The writer’s voice makes you want to get to know her better by reading more, and it is equally balanced with posts/stories contributed by others so that it isn’t just her talking about herself all the time.

Overall, I think that it is obvious why this blog has nearly 5 million readers, because I certainly enjoy reading it! I hope to combine aspects of the previous blog that I wrote about with aspects of this one to curate a passion blog that I look forward to posting on.

Passion Blog Inspiration

Sadie Robertson’s Live Original Blog

One blog that I find particularly interesting is that of Sadie Robertson, a public speaker, advocate, writer, and member of the Robertson clan, who found fame on A&E’s “Duck Dynasty” reality series. Sadie uses this blog to document her personal experiences and struggles, maintain a relationship with her fans, and promote her public speaking tour entitled “Live Original.”

Her blog is very focused on her Christian faith and how it guides her life, which causes the writing style to be very conversational, open, and honest. I like how she writes the way I would imagine she carries on a conversation, and pulls out particular quotes or bible verses she uses to highlight their importance to the blog post or just in general. She typically uses quotes or verses rather than visuals (other than the main image for each post), which helps keep the focus on the written words rather than pictures or other extraneous images that can be distracting to readers.

Additionally, Sadie’s blog has featured multiple guest bloggers for the past few weeks, which I have really enjoyed reading. Each guest blog gives readers the opportunity to get to know a little more about someone they may otherwise never have known existed, or if they do know them, in a way that they wouldn’t have without this blog. The change in writers keeps the content fresh and unique each week, by changing up the style enough to keep it intriguing but not lose the cohesion between posts.

Finally, I really enjoy how simple Sadie’s blog is, no matter whether she wrote the post herself or someone else was a guest writer. The format is the same each week, with the only real change being the picture of who the blogger is that week, and this makes it easy to follow and find a post to read. The writing is easy and not confusing, and helps readers connect to the deeper meaning of the post’s message.

Overall, I really enjoy this blog and hope to model my own using the simple concepts and designs that Sadie does. While I think that I will include more visuals in my own posts, I hope to use ideas from this blog to build upon and improve my own.