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Contents

Chapter 7: Facilitation Goals & Strategies

Facilitation Goals

Facilitation Goals

Effective facilitation, at its heart, has essentially three tasks from which all else flows:

  1. Substance: understanding and addressing the content and context of the issue(s) at hand 
  2. Relationships: fostering and building trust and relationships; and
  3. Process: creating the process and structure to enable effective decision-making and action.

Tools & worksheets

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Additional resources

Putting the “Public” Back in Public Values Research: Designing Participation to Identify and Respond to Values

Nabatchi T (2012) Putting the “Public” Back in Public Values Research: Designing Participation to Identify and Respond to Values. Public Administration Review, Vol. 72, Iss. 5, pp. 699–708.

Abstract: Th is article seeks to put the “public” back in public values research by theorizing about the potential of direct citizen participation to assist with identifying and understanding public values. Specifically, the article explores eight participatory design elements and offers nine propositions about how those elements are likely to affect the ability of administrators to identify and understand public values with regard to a policy conflict. The article concludes with a brief discussion about potential directions for future research.

Water4Ag Ground Rules

A set of sample ground rules from one Water for Agriculture project. Each group is unique and can come up with its own ground rules and sometimes it is helpful to begin a brainstorming session with a few seeds.

Guide to Facilitating Dialogue

“Dialogue facilitators do not need to be experts on the topic being discussed. Good facilitators help establish a safe environment where participants can discuss complex and often emotionally-charged issues. Facilitators also help participants understand that the dialogue is a learning experience and not a forum for participants to voice their opinions without listening to others’.”