Imagine living in a country where you couldn’t speak the language and navigate everyday life without being able to understand and communicate with others. Now, imagine running a business in that country. How can you navigate the business world with limited English proficiency? How do you understand the law, industry regulation, tax code, finding the right suppliers, building client base, and raising capital?
These challenges do not stop non-native English-speaking entrepreneurs from running successful businesses that generate billions of dollars. Vietnamese American nail salon owners are the epitome of resilience. More than half of all nail salons in America are owned by Vietnamese Americans, mostly Vietnamese women. In 2018, the nail salon industry was worth 8.36 billion dollars. How do women like my mother, whose educational opportunities were limited due to poverty and being subjected to the oppressive conditions of patriarchal society, find their place in America, achieve economic stability, and become players in this lucrative industry?
The Importance of Community Networking
The growth of Vietnamese-owned nail shops is due to networking and referrals. By networking with other Vietnamese Americans and being referred for job opportunities, most newly arrived Vietnamese immigrants begin their first jobs in America as nail technicians. For most Vietnamese immigrants, being a nail technician is the fastest path to economic stability in America. Not only are most nail shops owned by Vietnamese Americans, but most nail salon suppliers are Vietnamese Americans. Vietnamese entrepreneurs also dominate the market of nail polishes, tools, equipment, massage chairs, and interiors catering to nail salons. In addition, Vietnamese Americans also run beauty schools that provide training to nail technicians and a streamlined process for nail technicians to obtain licenses. An attorney who understands the crucial role of the community in the nail industry will realize that they can get more opportunities and connect with more Vietnamese entrepreneurs through referrals.
Link: https://hellogiggles.com/grew-up-nail-salon/
Don’t be Surprised When You See a Ten-Years-Old Translating for Their parents at a Business Meeting
Many Vietnamese Americans immediately begin to work as nail technicians as soon as they arrive in America. Due to the massive network of Vietnamese nail-shop owners and the high demand for nail technicians, Vietnamese women have an easier time than Vietnamese men to find jobs when they first arrive in America. Although these women now take on the family’s breadwinner role, they are also deprived of the opportunity and access to pursue higher education or even learn English. Therefore, most of them rely on their children to communicate with native-English speakers. As a result, most immigrant children mature quickly and learn to navigate systems early. It is crucial that an attorney representing limited English proficient business owners can provide interpreting services to their clients. When clients show up with their child as their translator instead of making the parent feel bad, a culturally-sensitive attorney would ask the child to communicate with their parents about the importance of an adult interpreter and rescheduling the meeting to find an interpreter. Most older children, above 13 years old, can effectively translate for their parents. As I mentioned, immigrant children mature at a younger age in comparison to their American-born counterparts because they learn to help their parents at an early age. Although parents should not involve their children in business matters, Vietnamese parents’ mindset is to provide the best opportunities for their children. To do so, some of them have to rely on their children to communicate with others. Numerous private companies provide interpreting services via phone or teleconference. Law firms can enroll in these plans to ensure that their lawyers can best represent clients with limited English proficiency. Attorneys can also take initiative in hiring lawyers or paralegals with diverse and English as Second Language (ESL) backgrounds. Promoting diversity, equity, and inclusion in hiring can generate more profits and expand the law firm’s client base.
There Will be a lot of Cash
There is a lot of cash involved in nail salons, generated from tips and customer payment. In Vietnamese culture, having a large amount of cash is a sign of prosperity and stability. Most Vietnamese Americans are hesitant to use financial institutions. In representing Vietnamese entrepreneurs with a high amount of money, the attorney must communicate with clients that federal law requires a person to file form 8300 with the IRS to report cash transactions of more than $10,000. The attorneys can also advise the clients to understand the potential dangers of possessing a large amount of cash.
Potential of Misclassification
A lot of Vietnamese nail salon owners get in trouble with the Department of Labor for misclassifying their nail technicians as independent contractors. Classifying workers as independent contractors could potentially absolve the owners from paying employees benefits, retirement pensions, health care, vicarious liability, and unemployment compensation. However, incorrectly classifying workers may expose the entrepreneurs to legal problems such as unpaid employment taxes, failure to pay minimum wage, overtime pay, failure to provide benefits, and violation of anti-discrimination and potential state law. The U.S. Department of Labor has developed a test to determine whether nail technicians are independent contractors or employees. This test ascertains whether the nail technician rents a booth or station at a salon, purchases their own supplies and tools, sets their own schedule and pay rates, has customers pay them directly, and has their own business licenses. In representing Vietnamese entrepreneurs, it is crucial that the attorney recognizes the prevalence of misclassification in this industry and provides clients with candid advice.
Conclusion
Attorneys must continue to educate themselves and evolve as our society changes and becomes more diverse and multicultural. When representing minority business owners, information about their culture will explain their economic behaviors and entrepreneurial mindsets. Cultural sensitivity training will empower attorneys to expand their skill set while allowing them to bring in more clients and make more money.
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Source
https://www.blossomnailspa.net/why-so-many-nail-technicians-vietnamese
https://americanhistory.si.edu/explore/stories/finding-sanctuary-unexpected-place
https://www.statista.com/topics/4624/nail-salons-in-the-us/#topicOverview
https://www.mhanational.org/blog/be-child-immigrant
https://www.refinery29.com/en-us/2023/06/11430532/translators-documentary-children-immigrants#:~:text=From%20a%20young%20age%2C%20children,for%20their%20Spanish%2Dspeaking%20parents.
https://www.americanbar.org/groups/tort_trial_insurance_practice/publications/committee-newsletters/increasing_law_firm_diversity/
https://www.irs.gov/businesses/small-businesses-self-employed/form-8300-and-reporting-cash-payments-of-over-10000
https://www.nailpro.com/business/article/21158154/w-2-1099-heres-what-you-need-to-know-about-your-employment-status
Using Independent Contractors and Outside Firms: Avoiding Employee Misclassification by Kevin P. Hishta, Ogletree, Deakins, Nash, Smoak & Stewart, P.C. with Practical Law Labor & Employment