IBM Cloud Case Study Entry – American Airlines

 

IBM Cloud Case Study Entry – American Airlines

Cloud computing has become essential for businesses seeking operational agility and efficiency. I selected the American Airlines case from the IBM Could Case Study. I will explain some of the advantages and disadvantages of cloud computing. The world’s largest passenger airline, American Airlines, founded in 1930, announced on June 28 that it has selected the IBM Cloud. (Big Blue has announced the discontinuation of the BlueMix Cloud brand.)

The world’s largest passenger airline, founded in 1930, announced on June 28 that it has selected the IBM Cloud. (Big Blue has announced that they are discontinuing the BlueMix Cloud brand.) I chose this case study because I work for airlines and have seen their history with new technology platforms and the latest developments. Simplifies business operations and enables operations with fewer personnel. However, it may become difficult to hear customer voices, and the quality of customer service may decline due to a decline in service.

Advantage:　　　　　　　　　　　　　　　　　　　　　　　　　　　Lower costs: Cloud computing reduces the need for initial capital expenditures on hardware and infrastructure1.
Strategic edge: Access to the latest technology and applications gives you a competitive advantage.
Fast: Rapid service deployment allows companies to bring products to market quickly.
Backup and restore: Backing up and restoring data is usually more efficient in the cloud.
Reliability: Cloud services often provide high reliability because updates and changes are communicated instantly1.
Mobility: Employees can access cloud services from anywhere with an internet connection.
Unlimited storage capacity: Cloud services typically offer scalable storage options.
Collaboration: Cloud platforms facilitate collaboration between geographically dispersed teams

Cons:　　　　　　　　　　　　　　　　　　　　　　　　　　　　Downtime: Cloud services are subject to outages that can impact access to your data and applications.
Security concerns: Storing sensitive data offsite can raise security and privacy concerns.
Less control: Businesses may have less control over the management of their data and services2.
Vendor lock-in: Switching cloud providers can be difficult and can lead to dependence on a single provider.　When it comes to IBM cloud solutions for American Airlines, it appears to be a strategic move to improve customer experience and operational efficiency. Migrating to IBM Cloud reportedly lowers costs, improves operational reliability, and speeds the development and release of new applications3.

If I worked for American Airlines, I would buy into the IBM Cloud solution because of my past airline experience. It will depend on a variety of factors, including your specific business needs, compatibility of IBM Cloud with your company’s existing systems, and the potential risks involved. However, based on the reported results, the IBM Cloud solution is consistent with American Airlines’ goal of transforming the customer experience through technology. Before making such a decision, it is important to conduct a thorough analysis and consider both the advantages and potential disadvantages. We believe that the right cloud solution must be aligned with a company’s long-term strategy and operational goals.

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