“Taking the time to learn a few key phrases in Japanese will help you for sure while doing business abroad. Greetings are an important part of the Japanese language and culture in general, and particularly so in business. One important business greeting is itsumo osewa ni natte orimasu (いつもおせわになっております, いつもお世話になっております) ”Thank you for your patronage”. It is also sometimes said by customers to suppliers, in the sense of “Thank you for your support,” or “Thank you for your work.”(Seifi, P. (2017, March 27).
When doing business in Japan, individuals need to understand what those in Japan expect from those whom they are doing business with. “The Japanese require more information about the person with whom they interact, so as to determine which form to use in their complex language. Thus, they are given to asking questions about your job, title, responsibilities and so on. When a business meeting is scheduled, they prefer advance information in the form of electronic mail, brochures, and even proposals to help them prepare. Japanese appreciate it when outsiders seek to learn more about their unique culture and language, even if it is only a few phrases or expressions in Japanese.” (Moran et al., 2014, pg 434)
When communicating in English language, an interpreter wait for the individual speaking to finish before translating the statement into Japanese. An interpreter from Japan will translate simultaneously and will likely know how the sentence will end. (Moran et al., 2014, pg 433)
Moran, R., Abramson, N., & Moran, S. (2014). Managing Cultural Differences. Oxford: Routledge.
Japanese Language. (n.d.). Retrieved March 29, 2018, from http://www.ucl.ac.uk/atlas/japanese/language.html