Albert Bandura proposed that social learning is different from other types of learning because it allows for creativity in addition to learning something from others (PSU, 2019). The learning that occurs is not imitated which is copying, it is known as modeling. If someone sees a behavior and learns it then makes changes to their personal preference on what they have learned, that is considered modeling not imitation.
There are four steps included in social learning, attention, retention, motivation, and reproduction. For example, I had previously worked at an orthodontic office where there was a lot to learn that we didn’t get to cover it all with schooling and had to learn on the job. I was watching my coworker take an impression on a patient’s mouth and learning how to do that successfully so that the patient was calm and the impression turned out good without having to do more than one. The first step which is attention is about remaining focused and that part included watching my coworker take the impression without distractions. The next step is retention which includes being able to recall what my coworker did when she took the impression on the patient. Motivation to be able to repeat what I was watching is the third step in social learning. I wanted to be able to take impressions on patients to become more comfortable and the only way to do that was to become motivated to want to practice on patients with taking impressions. The final step of social learning is reproduction which includes actually being capable of reproducing what someone else showed you (PSU, 2019). In this situation I was able to reproduce what I saw my coworker perform with social learning. As I became more comfortable over time taking impressions, I had inserted my own ways of keeping the patient’s calm during the procedure.
If you have ever watched a cooking show and tried to imitate the dish that the chef has made, you will most likely have committed social learning or modeling. In this situation you would first watch the chef making the prepared dish and learn what ingredients and how much of the ingredients you should use to make the dish. Being able to recall what ingredients you need in the dish and how the chef used them together is the retention stage. Getting the courage and motivation to try the dish is the third stage in Bandura’s proposal. The final step would be making the dish from watching the show and being able to reproduce a similar dish, this would fall under the reproduction stage.
Organizational change means adapting the group to meet changes in the environment (PSU, 2019). I currently am employed through the United States Postal Service and adapting to change is what we do. It seems there is constant change that occurs with technology in the postal service and to meet the requirements for the job you have to be able to keep up with the pace of technology. This is required throughout the entire organization and for many companies today, technology is increasing accuracy in the way we do things and how we do them in order to make our organization successful.
Moran, R. T., Abramson, N. R., & Moran, S. V. (2011). Managing Cultural Differences (9thth ed., pp. 1-25). N.p.: Routledge.
Pennsylvania State University. (2019). Global Communication: L05 Learning and Change in a Global Setting. Retrieved at: https://psu.instructure.com/courses/1964331/modules/items/25821692