iLab is a web application being adopted by Penn State shared scientific facilities to manage the process of requesting the use of instruments, equipment, supplies, and technology as well as the process of requesting services or technical expertise. The system serves as a central marketplace for Penn State’s cores, including a streamlined billing system integrated with Penn State’s financial system.
iLab was founded in 2006 by academic researchers and has over 50 staff across North America and Europe. iLab currently supports over 1000 research cores focusing on academic research management with universities and non-profit research institutions.
Resource Scheduling
- Easy to Schedule Resources
- Flexible Availability Settings
- Variable Pricing Options
- Equipment Access Mangagement (Interlocks)
- Scheduled vs. Actual Usage Tracking
Service Management Request
- Customized Forms
- Quote and Financial Approvals
- Project Progress Tracking
- Customer Management and Communications
Project Management
- Work Progress Tracking
- Milestone Management
- Communications Management
- Resource Collaboration
Customer Management
- Advanced Filtering & Downloading Customer Information
- Customer Usage Reports
- Customer Access Management
- Automated Communications
Billing & Invoicing
- Automatic Invoice Generation
- System Invoice and Billing Notifications
- Advanced Filtering and Searching
Reporting
- Robust Filter Options
- Specify Data Criteria
- Actual vs. Scheduled Usage
- Chart & Table Configuration
- Export Data for Full Analysis
Penn State WebAccess
- Integrated with PSU WebAccess
- Simple Log-in Process
- Simple Account Setup
PSU Financial Integration
- Billing sent to PSU Financial System
- Paperless System
- Invoices created in and sent from iLab