Technology in Hospitality

In class, we learnt about users-center design which put users first in every design stage to create a product that provide satisfying experience while users using the product. The new Stanford hospital take a step to bring technology, including robots and sensor, to make the “hospital more hospitable” (Rosenbush).  The goal of this project is to create a friendly environment and improve patients’ and caregivers’ experiences (Rosenbush). We have known that it would take a long time for nurses or doctors to come to visit our rooms in the hospitals. I think the one reason for this is that hospitals are shorted of stuff to take care their patients. An upgrade in the new Stanford is that patients are able to adjust the room temperature, lighting and window blinds without calling a nurse (Rosenbush). This upgrade really put patients in center that they have control over basic things, so they do not have to feel unconformable when letting a nurse to babysit them. In the same time, the technology increase the productivity of nurses because it releases nurses from “chores” for more important tasks, such as checking patients’ charts, make sure the patients intake pills on time, and helping doctors to save other patients who are in more serious conditions. The patients receive more useful cares, they would be more satisfied during the time in hospitals.

Another innovation, according to Rosenbush, is the Robotic Pharmacy. The robots will replace the pharmacy staff to pack pills for patients’ orders with a bar code, which reduce the human mistake (Rosenbush). This innovation also allows pharmacy staff to do other more complicated tasks, such as “reviewing and interpreting physician orders and detecting therapeutic incompatibilities and advising interventions” (Monster). Technology Innovation in hospitals, not only bring good experiences to patients, can value caregivers’ time and skills even more. For example, nurses help patients to get though sickness by assisting doctors instead of turning on/off the light for patients, and pharmacy stuffs have more time on providing feasible solutions for medicine therapies instead of labeling orders.

Resource:

https://hiring.monster.com/employer-resources/job-description-templates/pharmacist-job-description/

https://www.wsj.com/articles/new-stanford-hospital-takes-holistic-approach-to-technology-1157390560

4 thoughts on “Technology in Hospitality

  1. Technology, being more prevalent in hospitals, in hindsight can be a great thing. It is always important to put people that are in recovery in the best hands that they can be in. However, I do not think that technology should replace nurses all together. Nurses provide emotional support and provide consulting to family and patients themselves so that the individual can get better faster and more efficiently. I believe this is something that never should be replaced with technology. Technology being used more in pharmacies does sound like a good idea though. It could be much easier for people to pick up and drop off their prescriptions but there still needs to be a middle man. A certified pharmacist should still necessary to put together the prescription to make sure that each person is getting the medicine they need and the amount that is suitable.

  2. In my opinion, I think implementing more technology in hospitals is a great thing. I have unfortunately had family members and friends spend time in hospitals from accidents and illnesses, so I am aware that patients often have to wait for nurses to come to their room to do simple tasks. I believe that robots and sensors would make patients much happier since they could control things like room temperature or fixing things with their bed. I agree that this would also let nurses and doctors spend more time with serious things like tending to patients who really need help. According to goshadow.org, “Technology– medical technology included– has seen a recent push for user-centered design, a practice that involves end users in the development of a technology to ensure that it better meets their needs.” Overall, I believe that adding more technology to hospitals will make the environment in a hospital much better.

    Although the idea of robots is very interesting, I still feel like we are far away from robots. I know they might make life easier for some people, but I think they could potentially make even more errors than humans that are experienced in the pharmaceutical field. I am much more in favor of remote controls for patients in hospitals that can complete simple tasks.

    Source: https://www.goshadow.org/post/6-surprising-ways-medical-technology-has-changed-hospitals

  3. New technology has been widely used in the medical field. Here is an example. LinkDoc is a medical database that plays an important role. As the first enterprise in China’s medical big data and artificial intelligence field with a valuation of more than 1 billion US dollars, Zero Technology has adopted the “data + technology + platform + service” model for medical institutions, industry regulatory authorities, governments at all levels, and the pharmaceutical industry. Insurance companies and other providers provide big data overall solutions.

    Through the LinkDoc Hospital Electronic Medical Record System (EMR), the scientific research personnel of the First Affiliated Hospital of Guangzhou Medical University realized the structured data entry, and a professional quality control team conducted data verification. Finally, the professional statistical team conducted a statistical analysis of the data. Because the data processing process is completely completed by the data model, human intervention and various types of bias are greatly reduced, and the research results are as objective and accurate as possible.

    Statistical analysis and research of data is a huge project. If you manually obtain data by browsing the form in the past, it is difficult to complete without more than one year, and there are many difficulties in the research hypothesis and selection of research methods. But with the support of the medical big data platform, it took only three months to complete the related work, which is a major advancement in big data in the medical field.

    http://www.chinabiotoday.com/articles/LinkDoc-151-Million-Big-Data

  4. New technology has been widely used in the medical field. Here is an example. LinkDoc is a medical database that plays an important role. As the first enterprise in China’s medical big data and artificial intelligence field with a valuation of more than 1 billion US dollars, Zero Technology has adopted the “data + technology + platform + service” model for medical institutions, industry regulatory authorities, governments at all levels, and the pharmaceutical industry. Insurance companies and other providers provide big data overall solutions.

    Through the LinkDoc Hospital Electronic Medical Record System (EMR), the scientific research personnel of the First Affiliated Hospital of Guangzhou Medical University realized the structured data entry, and a professional quality control team conducted data verification. Finally, the professional statistical team conducted a statistical analysis of the data. Because the data processing process is completely completed by the data model, human intervention and various types of bias are greatly reduced, and the research results are as objective and accurate as possible.

    Statistical analysis and research of data is a huge project. If you manually obtain data by browsing the form in the past, it is difficult to complete without more than one year, and there are many difficulties in the research hypothesis and selection of research methods. But with the support of the medical big data platform, it took only three months to complete the related work, which is a major advancement in big data in the medical field.

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