Social Concerns
As the introduction of AI and robotics becomes more prominent in today’s society, making their way into a variety of occupations and performing jobs at a level above that of human capability, it comes as no surprise that robots may pose a threat to society in more ways than one. AI is becoming increasingly popular and allowing implementation in the near future may result in significant increases in unemployment in certain sectors, i.e., Bus drivers or DMV operators after self-driving cars are introduced. Forming social concern number one, robots overtaking humans in the workforce. There have been countless arguments as to if machinery can actually perform at a superior level to that of a human, a lot of arguments where the robot has come out on top for reasons including increased precision, wider knowledge base, stamina etc. However, despite AI contributing to employment challenges in society, the development of simple technology continues to negatively impact human social life. For example, cellular phone technology: millions of people in the US have become dependent on this technology, so much so that basic communication skills are lost when faced with real life interactions. To better express the previous statement, a study by Tamyra Pierce was undertaken to examine how the use of technology had impacted (280) high school students on a social level. The results showed a correlation between the level of social anxiety of face-to-face interaction, specifically recording an increased level of anxiety following an increased amount of online interaction the student had participated in. Furthermore, students reported that they were now far more nervous meeting someone in person than they were meeting someone online. People are also more socially awkward when posed with real life situations as the expression of body language, tone, touch and facial expression is not possible through machinery.
Ethical Concerns
As soon as a machine is used to perform human tasks, a number of ethical concerns can arise. For example, in terms of advising or diagnosing, a machine can quite simply, only make decisions based on the information that has been programmed into its system, making machines solely fact / knowledge based, not accounting for the areas of emotion, intuition or reason; all factors of which may limit the decision-making capabilities of the machine. Not to mention, referring again to the example of a doctor, if a machine or expert system was designed to mimic the capabilities of a doctor but fails at the assigned task resulting in the death of the patient, who is liable? Who become parties in a lawsuit? The programmers? The owner of the equipment? The patient? Modern bureaucracy often distributes responsibility in such a broad manner that it may be possible no single individual or party can be identified as culpable a result of a system’s catastrophe.
https://sites.psu.edu/siowfa15/2015/09/16/are-cell-phones-ruining-our-social-skills/
https://nickbostrom.com/ethics/artificial-intelligence.pdf