Blog #4

Jack Dorsey’s email about laying twitter employees off gave me mixed feelings. Both about him as a leader and the company as a whole. He starts off by saying that he is going to give it to them straight and without corporate jargon that is unnecessary. However, it seems to me that in the second and third paragraphs he does not relay any useful information but is merely sugarcoating an email that will begin the process of laying over 300 people off. I can appreciate that he was going to compensate those who would be laid off and that he was thankful for their time at twitter.  Stop the sugar coating

I cannot be too critical of Dorsey’s actions because I have never been in his position, but if I had to lay all of those people off, I would have done things a little differently. First of all, I do not think I would have sent an email to the entire company. The first thing that came to mind was uncertainty. With 300 people being only 8% of the company, that means there were a lot of employees wondering if it could be them. I feel that he and the management team should have identified who would laid off and emailed that group or talked to them individually. Emailing the entire company would have people wondering where their next paycheck would come from or how they would pay their bills? To me, it creates unnecessary hysteria.

Crisis: Managing workplace hysteria - The Standard

Something I did like about the email was that he gave a reason for the layoff and a direction where they wanted the company to head. Whether or not it was genuine I don’t know, but at least he gave some sort of explanation for the layoff. I also appreciated that he told them to feel free to reach out with any questions, as he will most likely be bombarded with hundreds if not thousands of emails.

4 thoughts on “Blog #4

  1. I completely agree with your liking on how Jack decided to give reasoning about the layoff and continue to talk about the direction that the company is going in. Your post allowed me to realize that he did not specifically say who was getting laid off; Instead I believe that he could have only sent this memo to those who were getting laid off then send a separate email to everyone else explaining that a lot of people got laid off.

  2. You brought up a good point that we don’t know what it’s like to be put in a position Dorsey found himself in, and to that extent we can’t understand why he went about it the way he did. Even I personally said that I would never have acted like that, though what could someone do that would realistically leave the most people happy and not be a “waste” of time? Is there a clear cut “right way?” (There is a certain detachment when you are the CEO to a massive company and I do think it should be taken into account, though not as an excuse for his disrespectful execution)

  3. Similar to you, I was not appreciative of the way Jack Dorsey handled the situation. Although neither of us have ever been in his position, I believe he did a terrible job by firing all of those employees. As you said, he stated he was going to lay it to them straight, but instead sugar coated most of his message. Personally, if I were to receive that email as one of the employees getting fired, I would have been incredibly furious. I would much rather someone tell me I was being fired directly and in person than receive a sugar coated email like the one Jack Dorsey sent. I think you did a great job on this blog post!

  4. Remaining genuine in such a large company is of course a really hard thing to do. For Jack to maintain a strong sense of leadership he has to apply to everyone in the company and remain “professional” at all cost. But then this leads to his memo, because Twitter is such a large company sometimes news like this has to be delivered across a wide array of people and thus losing that personal touch of individuality. Receiving this message as an employee would make me lose faith in the companies direction, regardless of their plan and road map. So Jack is kind of stuck, either he sends this kind of email or deals with hundreds if not thousands of personalized messages. Which would you prefer if you were in his situation?

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