Kaitlyn Diehl
Hazle Township, PA 18202
(570) 751-8931 | knd5270@psu.edu
Education
The Pennsylvania State University Bachelor of Science, Hospitality Management
Expected Graduation: May 2024 Overall GPA: 3.5
Experience
Enterprise Rent-A-Car Intern
May 2023 – August 2023 in Kingston, PA
- Developed effective communication skills with team and customers
- Sales experience
- Ability to work toward a common goal
Penn State Pollock Dining Commons Food Service Worker
September 2022-May2023 in State College, PA
- Served students in a fast-paced environment
- Satisfied customers with correct orders and positive attitude
- Used teamwork to get tasks done fast and efficiently
- Learned all different positions and responsibilities quickly
Auntie Annes Food Service Worker
June 2022 – August 2022 in Hazleton, PA
- Learned and perfected the use of ovens, heated surfaces, baking food, and making drinks
- Constructed creative drinks ideas or food orders to meet the customers’ needs
- Led other coworkers to clean and take care of responsibilities effectively
- Learned to deal with troubled situations and the best ways to solve them
Leadership and Involvement
Penn State Club Field Hockey Team
August 2021-August 2022
ETA SIGMA DELTA
October 2022- Present
Hospitality Management Honor Society Inductee
Skills and Awards
CHIA Certified
ServSafe Certified
Can Perform a Risk Analysis
Proficient in Microsoft Word, Excel, Outlook, and PowerPoint