Archive | June, 2016

Former leader at Kings Plaza, Mary Smith, hired to salvage the declining department in Macys Queens Center

  Mary Smith, former manager of handbags in the Kings Plaza Macy’s location has been hired recently as new manager of the Men’s Shoes department in Macys Queens Center in Elhmurst, NY.  The Men’s Shoes department, which has experienced a decline in sales and overall customer service reviews between the 2014 to the 2015 fiscal years, […]

“Through the Eyes of a New Hire; Customer Obsession and The Man Behind the Vision of What We Do and How We Do It”

August 15, 2015 I was sitting at my dining room table reading an expose on Amazon in the New York Times, while simultaneously preparing for my phone interview. With a head full of questions and doubt I decided to continue through the interview process and see what happens. I passed through three phone screens and […]

“I don’t lose any sleep at night over the potential for failure. I cannot even spell the word.”

These are the words of USMC General James Mattis, perhaps the greatest General that has ever served in the Marine Corps. Through his leadership traits, power, and influence, he has led tens of thousands of Marines through 3 wars over the course of 41 years. What makes this man so great, so capable of leading? […]

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